Business Operations Lead Analyst

Posted Yesterday
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Home, PA, USA
In-Office
84K-132K Annually
Mid level
Software
The Role
Own royalty analysis, financial tracking, and management reporting for Global Scores. Execute ETLA tasks, support vendor and expense management, participate in product operations, handle confidential data, and deliver ad-hoc analyses working with cross-functional international teams.
Summary Generated by Built In

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

Step into a high-impact role at the heart of one of the most iconic brands in financial services — FICO Scores. As a Lead Analyst on the Business Operations Team, you'll take ownership of critical revenue operations, sharpen your analytical skills, and expand your business acumen in a collaborative environment that's passionate about accuracy and continuous growth. This is a unique opportunity to make a meaningful contribution while building a career with a team that's committed to your success.

What You’ll Contribute

  • Royalty analysis, financial tracking, and management reporting for Global Scores Business.
  • Work closely with Global Scores Functional teams and FICO Corporate Services.
  • Perform tasks within our Data Extract, Transform, Load and Analyze (ETLA) processes.
  • Assist the Scores team with Vendor Management and expense management tasks.
  • Participate in Scores product operations meetings.
  • Handle confidential information in a professional and discreet manner.
  • Perform ad-hoc projects and analysis as requested.

What We’re Seeking

  • Degree in Business (e.g., Accounting, Finance, Management, Operations) or similar/related discipline or equivalent experience.
  • Proven experience analyzing large data sets.
  • Experience in review of contracts for terms and pricing for revenue reporting and analysis.
  • Advanced Microsoft Excel skills.
  • Proficiency using other Microsoft Business Apps (e.g., Word, Outlook, Teams).
  • Experience using business intelligence and data visualization software (e.g., Tableau).
  • Excellent time management skills and the ability to prioritize work.
  • Attention to detail and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Strong organizational skills with the ability to multi-task.
  • Ability to do in-depth research.
  • Ability to work with cross-functional and international teams, across time zones.
  • Experience using SQL, Snowflake or similar database technology is a plus.

Our Offer to You

  • An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
  • The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
  • Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
  • An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
  • The targeted base pay range for this role is: $84,000 to $132,000 with this range reflecting differences in candidate knowledge, skills and experience.

#LI-CH1

#LI-Remote

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy

Skills Required

  • Degree in Business (Accounting, Finance, Management, Operations) or equivalent experience
  • Proven experience analyzing large data sets
  • Experience reviewing contracts for terms and pricing for revenue reporting and analysis
  • Advanced Microsoft Excel skills
  • Proficiency with Microsoft Business Apps (Word, Outlook, Teams)
  • Experience using business intelligence and data visualization software (e.g., Tableau)
  • Excellent time management and prioritization skills
  • Attention to detail and strong problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to multi-task
  • Ability to perform in-depth research
  • Ability to work with cross-functional and international teams across time zones
  • Experience using SQL, Snowflake or similar database technology
  • Ability to handle confidential information professionally and discreetly

FICO Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about FICO and has not been reviewed or approved by FICO.

  • Leave & Time Off Breadth Time off offerings include paid holidays, paid sick days, and PTO, with typical vacation time described in the mid‑teens to ~20 days per year. Paid maternity and paternity leave are also included, which strengthens overall leave coverage.
  • Equity Value & Accessibility Equity-related rewards include an Employee Stock Purchase Plan with a discounted purchase feature, and broader participation in performance-based equity grants is described. These ownership programs can materially increase total rewards beyond base pay.
  • Parental & Family Support Parental leave is described as available up to 12 weeks, alongside a Family Building Benefits Program that supports fertility, adoption, surrogacy, and related services. This adds targeted support for employees navigating parenthood and family planning.

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The Company
HQ: San Jose, CA
3,751 Employees
Year Founded: 1956

What We Do

Headquartered in Silicon Valley USA, FICO® (NYSE:FICO) is a leading analytics software company, helping businesses in over 80 countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company’s groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries.

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