Jobs at FICO

Lead and expand a major financial-institution account by building C-suite relationships, designing enterprise SaaS solutions, negotiating multi-million-dollar deals, driving account growth, and influencing product strategy. Travel up to 50% and collaborate across sales, product, delivery, and marketing.

Lead product strategy and roadmap for core infrastructure capabilities (compute, storage, networking, cloud, automation). Collaborate with engineering, security, and application teams to improve availability, performance, cost efficiency, observability, and compliance while communicating vision to senior leadership.

Manage Menlo Park office operations and events, support the President of Software with calendar, travel, and administrative tasks, maintain vendor and facilities relationships, prepare meeting materials, and ensure a welcoming, well-organized workplace while handling sensitive information discreetly.

Lead key client accounts in sales, managing senior relationships and structuring complex deals, while fostering business growth and strategic partnerships.

This role is a senior-level position focusing on managing fraud solutions product capabilities, documentation, technical support for sales, implementation guidance, and stakeholder collaboration in the financial services sector.

As a Platform Solution Sales Executive at FICO, you'll drive growth through partnerships, educate clients on platform capabilities, and manage complex software sales in financial services.

The Director of Sales and Client Success will manage relationships with mortgage lenders, promote FICO’s analytics, develop account plans, drive revenue, and ensure client satisfaction through ongoing support and strategic insights while maintaining industry knowledge.

The DevOps Engineer role involves managing CI/CD pipelines, Kubernetes applications, cloud security, and infrastructure automation, while collaborating with development teams.

The Vice President of Strategic Pricing will lead pricing strategies for FICO's Software and Scores segments, focusing on consumption-based pricing and partner ecosystems. Responsibilities include collaborating with various departments, designing pricing frameworks, generating insights, and evolving pricing practices.

Provide remote technical product support for hosted and on-premise solutions; manage and triage incidents via phone and case systems per SLA; escalate to engineering/infrastructure/product teams; perform technical upgrades; apply ITIL-based incident, problem and change management; prioritize multiple incidents and maintain clear client communication; work primarily in shifts.

Design, produce, and animate high-quality presentations and videos: concept from script to storyboards, edit video, create motion graphics, manage assets and project files, collaborate with executives and sales, and maintain brand-consistent presentation templates and motion guidelines.

The Key Account Manager will nurture senior client relationships, lead negotiations, and execute business plans to drive revenue growth within a critical client account.

The Principal Platform Engineer will design and implement scalable cloud-native platforms, manage Kubernetes solutions, and drive automation and compliance efforts while leading technical initiatives across engineering teams.

As a Senior Engineer, you'll design and build AI-powered software and production systems, focusing on LLMs and performance optimization, while collaborating with a multidisciplinary team to drive innovation and responsible AI governance.

Drive adoption and growth of the FICO Platform through partner relationships and enterprise sales. Educate partners and clients on decision management, analytics, and AI capabilities, shape solution proposals with internal teams, manage quotas, and travel to support partner engagements.

Lead platform engineering for FICO Assistant's AI/ML infrastructure: design and operate model serving, training pipelines, vector search, cloud databases, IaC, CI/CD, monitoring, and 24x7 operational support.

Drive land and expand sales of the FICO Platform within large financial institutions. Build senior relationships, shape solutions with pre-sales and product teams, manage complex enterprise deals, hit quarterly/annual targets, and travel to clients to ensure long-term, profitable adoption.

The role involves managing product lifecycle, documenting enhancements, prioritizing development, and driving cross-functional activities. Strategic product management and client interaction are key responsibilities.

The Senior DevOps Engineer will design and implement cloud solutions focusing on infrastructure strategies, CI/CD pipelines, observability, and security across Kubernetes environments.

The role focuses on driving sales of FICO's SaaS solutions in financial services, building relationships with enterprise clients, and collaborating internally to position solutions successfully.