Jobs at FICO

Lead incident response program design and execution, run tabletop exercises, own full IR lifecycle (detection to post-incident review), maintain IR plans/playbooks, coordinate with SOC/threat intel/engineering, support digital forensics, and apply cloud and AI security practices to improve detection and response.

Leads IT audit engagements and SOX 404 IT general controls testing across financial applications, cloud platforms, identity systems, DevOps toolchains, and security environments. Performs segregation-of-duties analysis, application control testing, cybersecurity and cloud assessments, SOC report reviews, and AI governance audits. Uses data analytics, scripting, automation, and continuous monitoring to improve audit efficiency. Coordinates with external auditors and internal stakeholders, validates remediation, develops findings, maintains workpapers, and coaches junior auditors.

Design, implement, and support high-performance, low-latency B2B scoring services using Java, C++, Groovy, and Python. Lead AWS cloud architecture, DevOps, Docker, and Kubernetes initiatives; mentor engineers; collaborate with Analytics, Data, and Product teams; and deliver reliable, mission-critical software. Use AI coding assistants for development automation, testing, refactoring, documentation, and cross-language code generation.

Design, implement, and support high-performance, low-latency B2B scoring services using Java, C++, Groovy, and Python. Contribute to architecture, DevOps, AWS infrastructure, Docker containerization, and Kubernetes operations. Mentor junior engineers, conduct code reviews, collaborate with Analytics, Data, and Product teams, and translate business requirements into reliable solutions. Use AI coding assistants for scaffolding, testing, refactoring, and documentation.

Leads AI engineering strategy and a high-performing team developing scalable, secure, and responsible AI solutions. Drives LLM-powered decision automation, fraud detection, process optimization, model evaluation, monitoring, governance, A/B testing, backtesting, and drift detection. Partners with product, UX, and engineering stakeholders to translate business priorities into AI roadmaps and production capabilities. The role requires extensive software, machine learning, or data engineering experience and strong technical leadership.

Leads strategic growth and market expansion for FICO Scores within auto finance, focusing on large depository lenders. Develops multi-year strategies, market segmentation, pricing, competitive positioning, and go-to-market plans. Builds executive relationships with lenders, dealers, and solution providers; advises senior leadership; resolves complex client and commercial challenges; and represents FICO through thought leadership, presentations, and industry events. Travel is required 25–30% of the time.

Leads product strategy, roadmap execution, lifecycle management, and go-to-market support for FICO’s B2B credit scores and alternative data scoring products across ASPAC markets. Conducts market research, develops requirements, collaborates with data and technology partners, supports client and industry engagements, creates training materials, and ensures regulatory and compliance alignment.

Own Salesforce product initiatives across sales, customer experience, revenue, and AI workflows. Translate business requirements into user stories, solutions, testing plans, and release roadmaps; prioritize requests; coordinate delivery and adoption; and advise stakeholders on AI and agentic automation. Build Agentforce proofs of concept, validate AI behavior, support data governance and integrations, develop training materials, and lead cross-functional change management.

Manage and grow automotive finance accounts by prospecting, qualifying, and advancing opportunities. Build relationships with lenders, craft solutions with product and delivery teams, contribute to account strategy, and travel for client meetings to drive pipeline and revenue growth.

Lead and expand a strategic financial-institution account by developing executive relationships, structuring complex multi-million-dollar SaaS deals, creating joint business plans, and achieving sales targets. Collaborate with sales, product, delivery, and marketing teams to tailor enterprise solutions, advocate for client needs, and position FICO as a trusted analytics and decisioning partner. The role requires banking and financial-market expertise, resilience, consultative selling, and travel up to 50%.

Owns FICO’s strategic partner relationship across EMEA, driving joint revenue growth, pipeline development, sales campaigns, negotiations, and multi-million-dollar channel agreements. Builds C-suite relationships, develops multi-year engagement roadmaps, coordinates internal and partner teams, manages multiple sales engagements through close, and leads co-marketing and co-sales initiatives. Requires deep expertise in payments, banking, fintech, channel pricing, AI, decisioning, and partner ecosystem dynamics.

Owns FICO’s strategic partner relationship across EMEA, driving joint revenue growth, channel sales, multi-year engagements, and major contract negotiations. Builds C-suite relationships within the payments and fintech ecosystem, leads virtual sales and delivery teams, develops partner strategies and pipelines, and manages sales campaigns through close. The role also supports co-marketing, industry events, forecasting, and solution positioning across banking, payments, AI, machine learning, and decisioning markets. It requires regular onsite work in Basildon and London plus periodic US travel.

The Director, Analytics Presales leads solution design and technical discovery, partnering with sales and client success teams to enhance consumer lending solutions, communicate analytics value to clients, and support presales activities.

Lead and manage FICO's strategic partnerships with Canadian credit bureaus to drive revenue, coordinate operational activities, oversee product rollouts and contract renewals, and engage cross-functional stakeholders to resolve issues and deliver high client satisfaction.

Serve as a technical presales consultant for FICO’s enterprise decision intelligence solutions. Lead client discovery sessions, design tailored solutions, deliver product demonstrations, develop proofs of concept and proposals, and manage RFI/RFP responses. Create pricing scenarios and ROI analyses, support competitive sales strategies, represent FICO at workshops and conferences, and educate sales teams. The role requires collaboration across product teams and travel of 10–25%.

Manage FICO’s strategic partner relationship across Latin America, owning regional growth, pipeline development, channel sales engagements, negotiations, and revenue growth. Build C-suite relationships, develop multi-year engagement roadmaps, coordinate internal and partner teams, lead co-marketing and co-sales initiatives, and connect FICO’s analytics, AI, decisioning, and software solutions to fintech and payments opportunities. The role is based in São Paulo and requires regular LATAM and periodic international travel.

Own royalty and revenue recognition analysis across credit reporting agencies and partners. Develop insights from complex financial and bureau data, automate quality checks and reconciliations, manage extraction and ETLA pipelines, and standardize analytical methods. Collaborate with Finance, Technology, and executive stakeholders on reporting initiatives, dashboards, ad hoc analysis, and recommendations. Review contracts affecting revenue reporting, identify trends and anomalies, manage confidential information, and lead analytical projects.

Serve as the Salesforce and Conga CLM subject-matter expert for Legal: gather requirements, design and configure CLM and Sales Cloud solutions, manage backlog, support users, run testing and deployments, partner with cross-functional teams, and evaluate AI legal-intelligence integrations. Act as first-line support and work within agile delivery using Gearset, DemandTools, Jira, and CI/CD processes.

Design, build, and operate secure, scalable Java microservices for a high-traffic consumer platform. Develop production LLM features using RAG, agentic workflows, and tool-use patterns. Lead design discussions and code reviews, improve quality and testing, partner with product, security, and platform teams, and resolve performance and scalability issues. Deploy and operate services on AWS using Docker and Kubernetes while applying event-driven architecture, CI/CD, infrastructure as code, and automated testing.

Leads FICO’s global organic social media strategy for its software business, driving brand awareness, executive thought leadership, audience growth, engagement, traffic, leads, and pipeline. Owns channel planning, governance, content calendars, integrated campaigns, executive social programs, developer community presence, employee advocacy, AI-enabled content and social listening, and measurement frameworks. Partners with marketing, communications, SEO, paid media, sponsorship, product, and executive teams while reporting performance and KPIs to senior leadership.