Business Operations Associate

ABOUT US:

Regal.ai empowers businesses to add a personal touch in an increasingly digital world. We help brands understand real-time customer intent signals, and perfect customer interactions with a blend of Regal AI Agents and their human agents.

Our founders, Alex Levin and Rebecca Greene helped build Angi (Angie’s List, HomeAdvisor and Handy) to over $1.5B in revenue, and the rest of our team is made up of customer-obsessed, fun and hardworking team members across product, engineering, marketing, sales and more! We are based in New York City.

We share common set of values that we look for in every new hire:

*Customers are royalty

*Data beats opinion

*Fast-paced execution wins

*Growth mindset

*Enjoy the journey

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We are seeking a Business Operations Associate to report directly to the Co-founder & CTO, Rebecca Greene. You will work closely with Rebecca and the Exec team and play a key role in helping the organization focus on and achieve its most important goals.

RESPONSIBILITIES:

• Improve the processes and operations of the product, data & tech orgs to achieve goals
• Support efforts to expand external reach and communications of the co-founder & CTO e.g., draft blog content, create product videos, develop case studies
• Help with culture-building efforts that reinforce the regal values and a culture of learning and innovation
• Drive execution and own performance of special projects (e.g., optimizing AWS costs, competitive analysis)
• Create data-driven reports and decks for internal meetings, clients, and the board

ABOUT YOU:

• 1-2 years experience in management consulting, at large tech or at a startup
• Generalist: You work hard, learn quickly, and like wearing many hats
• Strong entrepreneurial mindset: embrace challenges, self-motivated to work independently on tight timelines to achieve ambitious goals
• Extremely detail-oriented: organized and comfortable navigating complex work processes, tight timelines, and changing teams
• Data-driven: Analytical, excellent with excel and presenting data
• Good writer: Enjoy writing documentation - long form articles and presentations
• Nice to have: Product-oriented - Previously have worked closely with engineering and product teams

BENEFITS/PERKS:

• Competitive compensation packages, including early stage equity
• 401k plan
• Flexible PTO & 11 paid holidays
• Medical, dental, vision insurance (80% covered by Regal for individuals and all dependents!)
• Paid parental leave
• Growth Mindset learning and development stipend
• Happy hours, team outings, & annual off-sites!
• Pre-tax commuter benefits
• Complete laptop workstation
• & more!

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F. Covid vaccination policy in place.