Job Description
Ibotta is seeking a Business Operations Associate to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. This position provides a great opportunity to learn the operations side of the business and work cross-functionally with other teams to align on best practices and procedures when it comes to our campaign setup and performance.
This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).
What you will be doing:
Manage setup, QA, and launch of all components in a program including Offers and Ad Products.
Stay up to date on internal system changes and update impacted departments effectively.
Identify, analyze, and help fix technical problems alongside Engineering and Product teams.
Identify opportunities to eliminate program set up errors and streamline work processes and work cross-functionally with other departments to implement optimizations.
Provide support, troubleshooting and best in class service to our internal customers.
Provide support in new hire training, process improvements, app testing and other projects and responsibilities on an as-needed basis.
Act as a subject matter expert for our workflows as needed to support resource maintenance, ongoing training, and decision-making.
Participate in an on-call rotation and provide coverage after hours as needed to support business-critical operations.
Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere.
What we are looking for:
1-2 years of experience ideally in a process driven role
Associates or Bachelor’s Degree preferred
Technical Skills: G Suite, Basic to Intermediate Excel and Powerpoint, Salesforce experience a plus
High attention to detail and organizational skills
Eagerness to learn a variety of technical systems thoroughly and efficiently
Self-motivated and proactive
Understand how to prioritize, reprioritize and manage tight deadlines
Ability to learn quickly, adapt to change and thrive in a fast-paced environment
Ability to collaborate cross-departmentally to mitigate and troubleshoot issues
Ability to work nights and weekends as necessary
Additional Details:
This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals.
Total compensation range: $ 42,000- $50,000. Equity is included in overall compensation package. This compensation range is specific to the United States labor market and may be adjusted based on actual experience.
Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status.
Applicants must be currently authorized to work in the United States on a full-time basis.
Applicants are accepted until the position is filled.
For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels.
Recruiting Agency Notice
Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees
Skills Required
- 1-2 years of experience, ideally in a process-driven role
- Associate or Bachelor's degree
- Experience with G Suite
- Basic to intermediate Excel skills
- Basic to intermediate PowerPoint skills
- Salesforce experience
- High attention to detail and organizational skills
- Ability to learn technical systems thoroughly and efficiently
- Self-motivated and proactive work style
- Ability to prioritize, reprioritize, and manage tight deadlines
- Ability to learn quickly, adapt to change, and thrive in a fast-paced environment
- Ability to collaborate cross-departmentally to mitigate and troubleshoot issues
- Ability to work nights and weekends as necessary
- Currently authorized to work in the United States on a full-time basis
- Ability to work in a hybrid arrangement with three days per week in the Denver, Colorado office
What the Team is Saying
Ibotta Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is presented as comprehensive, with multiple plan options and some fully funded by the company for employees, alongside dental, vision, and mental‑health support. This robust medical offering anchors the overall package.
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Parental & Family Support — Family support includes paid parental leave, fertility benefits, adoption assistance, childcare support via Helpr, a return‑to‑work program, and an onsite Mother’s Room. These programs indicate attention to caregiving needs beyond basic policies.
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Retirement Support — A 401(k) with company match is offered, including a 100% match on the first 3% of pay. This provides accessible retirement savings support as part of total rewards.
Ibotta Insights
What We Do
Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $1.8 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine.
Why Work With Us
We help people in a very tangible way – we pay them. The more we give back, the more we earn. We don’t have to choose between doing good and doing well. Our company goals keep us on track as we build a highly profitable business that maximizes a positive impact on the world around us.
Gallery
Ibotta Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ibotta empowers our employees to achieve our mission and values from anywhere within the continental U.S. with our flexible hybrid work schedule.
