Business Operations & AI Innovation Associate

Posted Yesterday
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Miami, FL, USA
In-Office
Entry level
Consumer Web
The Role
Identify operational inefficiencies, research AI-enabled solutions, and build automations, simple tools, trackers, and workflows. The associate will manage improvement projects from problem definition through implementation, document processes, support adoption, validate AI outputs, and measure results. The role requires collaboration with leadership and colleagues, independent project execution, careful handling of confidential information, and clear communication of progress and obstacles.
Summary Generated by Built In
The opportunity

Help us make work simpler, faster, and more effective.

Red Carrot is a strategic communications, marketing, creative, and professional services company. We’re looking for a curious recent graduate who wants to understand how a business works, solve operational problems, and turn AI ideas into useful tools and better processes.

You’ll work with leadership and colleagues to identify inefficiencies, research solutions, and put improvements into practice. You should be comfortable taking initiative, learning unfamiliar tools, and moving a project forward independently while knowing when to ask questions.

What you’ll do
  • Examine how teams work, identify repetitive tasks and bottlenecks, and recommend practical improvements.

  • Use AI for research, analysis, organizing information, and developing solutions to business problems.

  • Build and test automations, simple tools, trackers, and workflows that reduce manual work and improve accuracy.

  • Take improvement projects from problem definition through implementation, documentation, and follow-up.

  • Talk with colleagues to understand their needs and help them adopt useful tools and processes.

  • Measure whether changes save time, reduce errors, or make work easier.

  • Check AI outputs for accuracy and use approved tools with appropriate care for confidential information.

What you’ll bring
  • A completed bachelor’s degree in business or industrial engineering.

  • Curiosity about how things work and persistence in figuring out how to improve them.

  • Practical experience using AI beyond basic questions—including research, analysis, and building an automation or simple tool.

  • The ability to organize your work, follow through, and communicate progress and obstacles clearly.

  • Comfort working with spreadsheets, data, and unfamiliar software.

  • Sound judgment about when to proceed independently and when to seek input.

School projects, internships, personal projects, and work experience can all demonstrate these abilities. Prior experience is required.

What success looks like in your first 90 days
  • Understand key team workflows and identify specific opportunities for improvement.

  • Prioritize opportunities with leadership based on their value and feasibility.

  • Implement at least one useful process improvement, automation, or simple tool.

  • Document how it works, help colleagues use it, and evaluate its results.

Show us how you think

Please share an example of a problem you solved or a process you improved using AI, automation, or data. Explain the problem, what you built or changed, how you checked your work, and what you learned. Academic and personal projects are welcome.

Skills Required

  • Completed bachelor's degree in business or industrial engineering
  • Practical experience using AI for research, analysis, or building an automation or simple tool
  • Curiosity about business processes and persistence in improving them
  • Ability to organize work, follow through, and communicate progress and obstacles clearly
  • Comfort working with spreadsheets, data, and unfamiliar software
  • Sound judgment about when to work independently and when to seek input
  • Prior experience demonstrated through school projects, internships, personal projects, or work experience
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The Company
HQ: Miami, FL
23 Employees
Year Founded: 2011

What We Do

Red Carrot delivers data-inspired, measurable success to fuel your growth. We are consistently responsive and adaptive to the ever-changing market dynamics. Our team is readily available to empower your projects for today’s market. Red Carrot supports clients on projects across many industries. Our team is ready to tackle your biggest Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions challenges.

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