Our client is an innovative insurance and sustainability-related initiative developed and managed by SRS. The program involves coordination across multiple stakeholders, including clients, insurers, service providers, regulators, data specialists and internal teams.
To support the continued expansion of our client, we are seeking a highly organised and proactive Account Coordinator who will play a central role in managing and coordinating day-to-day activities across the program.
This is an excellent opportunity for an individual who enjoys working across multiple disciplines, combining project management, client servicing, operational improvement and business support responsibilities.
Responsibilities and Duties:
Program Coordination
- Coordinate and monitor all ongoing client activities and projects.
- Organise meetings, workshops and follow-up actions with internal and external stakeholders.
- Track deliverables, deadlines and project milestones.
- Ensure effective communication between all parties involved in the program.
- Act as a primary point of contact for clients and partners on administrative and operational matters.
- Prepare meeting materials, presentations and management reports.
- Support relationship management activities and client communications.
- Facilitate coordination between clients, insurers, brokers and service providers.
- Review existing operational processes and identify opportunities for improvement.
- Assist in the design and implementation of new procedures and controls.
- Contribute to operational efficiency initiatives.
- Support documentation of workflows, policies and operating procedures.
- Assist with budgeting, invoicing and financial monitoring activities.
- Maintain and organise program documentation.
- Support data collection, reporting and analysis.
- Liaise with finance and accounting teams when required.
- Identify opportunities to automate repetitive tasks and reporting processes.
- Participate in digital transformation initiatives.
- Work with technology providers and internal teams to improve operational tools and reporting capabilities.
- Support the implementation of workflow and process automation solutions.
- Strong project coordination and organisational skills.
- Ability to manage multiple priorities simultaneously.
- Good understanding of accounting and financial concepts.
- Excellent analytical and problem-solving abilities.
- Strong communication and stakeholder management skills.
- Ability to work independently while coordinating with diverse teams.
- Process-oriented mindset with a focus on continuous improvement.
- Interest in technology, automation and operational efficiency.
- Proficiency with Microsoft Office 365 tools, including Excel, Power BI and Teams.
- Curious and eager to learn.
- English, French.
- Proactive and solution-oriented.
- Ideal candidate will have experience in financial accounting in the insurance industry.
- Detail-oriented while maintaining a broad business perspective.
- Comfortable interacting with senior executives, clients and external partners.
- Team player with excellent interpersonal skills.
- Entrepreneurial mindset and willingness to contribute beyond a traditional job description.
- Opportunity to join a growing and innovative international program.
- Exposure to a wide range of business, operational and strategic initiatives.
- Flexible working arrangements.
- Competitive compensation and benefits package.
- A collaborative and entrepreneurial working environment within Strategic Risk Solutions.
Anticipated Start Date: December 15, 2026
Skills Required
- Strong project coordination and organizational skills
- Ability to manage multiple priorities simultaneously
- Understanding of accounting and financial concepts
- Analytical and problem-solving abilities
- Communication and stakeholder management skills
- Ability to work independently and coordinate with diverse teams
- Process-oriented mindset focused on continuous improvement
- Interest in technology, automation, and operational efficiency
- Proficiency with Microsoft Office 365, including Excel, Power BI, and Teams
- English and French language skills
- Experience in financial accounting in the insurance industry
- Ability to interact with senior executives, clients, and external partners
- Excellent interpersonal and teamwork skills
What We Do
Strategic Risk Solutions is a leading independent insurance management firm with representation in all major onshore and offshore domiciles. It provides financial reporting, regulatory compliance and underwriting management services to existing and prospective captive insurance companies. SRS was ranked the 4th largest captive manager worldwide and the largest independent by Business Insurance at December 31, 2020. For many people, captive management is treated as a routine task of keeping the books and records of a captive. The industry has been plagued by mediocre service, high staff turnover and low customer satisfaction. At SRS, we believe that isn’t good enough. Captive Management Plus reflects our commitment to be the premier provider of management and consulting services to the captive insurance industry. What do we mean by Plus? The Plus is both the quality rating of our core captive management services and the value added consulting services we provide in support of captive management. We achieve the Plus by: --Delivering outstanding service; --Strictly adhering to best-in-class internal controls and regular evaluations of these through Statement on Standards for Attestation Engagements No. 18 audits; --Helping Clients succeed, particularly through our reputation for innovation; and --Providing a depth of expertise by hiring the best in the business, keeping a laser focus on captives, as well as utilizing team structures and a "one firm" approach to servicing Clients. This model has been validated by Client feedback from our annual Customer Survey and our success and longevity. Contact us to learn more.
