Location: Napoleonville, LA | Onsite
Schedule: Full-Time | Monday–Friday
Chateau Napoleon Nursing and Rehabilitation, part of the Volare Health portfolio of skilled nursing and rehabilitation centers, is seeking an experienced Business Office Manager to join our team.
The Business Office Manager is responsible for overseeing the daily financial and administrative operations of the facility while ensuring accurate billing, timely claims submission, insurance coordination, Medicaid processes, and effective accounts receivable management.
If you have skilled nursing business office experience, strong attention to detail, and a passion for supporting quality care through efficient financial operations, we would love to have you join our team.
Responsibilities- Manage daily business office operations for a skilled nursing facility.
- Ensure billing processes are completed accurately and within required timelines.
- Monitor accounts receivable, collections, and aging reports to support timely payment resolution.
- Review accounts receivable reports and communicate outstanding account concerns to facility leadership.
- Process billing documentation and ensure timely submission of claims.
- Coordinate with the Central Billing Office regarding outstanding claims, billing issues, and collection efforts.
- Verify resident insurance coverage and coordinate with insurance providers to maintain accurate coverage information.
- Manage Medicaid-related processes and documentation requirements.
- Assist with Medicaid pending applications and follow up on required documentation to support timely processing.
- Maintain accurate resident financial records.
- Assist with accounts payable processes and other facility business office functions.
- Work closely with facility leadership to ensure compliance with company policies, payer requirements, and sound business practices.
- Communicate financial responsibilities and payment expectations with residents and families in a professional and compassionate manner.
- Required: Previous Medicaid and skilled nursing/nursing home business office experience.
- Medicaid pending applications experience preferred.
- High school diploma or equivalent required.
- Insurance verification and billing experience preferred.
- Previous experience with accounts receivable, collections, claims processing, or resident financial services preferred.
- Strong attention to detail and organizational skills.
- Effective verbal and written communication skills.
- Ability to work independently while collaborating with facility leadership and corporate partners.
- Proficiency with computer systems and business office software.
- Ability to successfully complete drug screening, criminal background check, and reference verification.
- Career advancement opportunities
- Health, Dental, and Vision insurance options for you and your family
- Company-paid life insurance
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- Paid Time Off (PTO)
Apply today and become part of the Chateau Napoleon Nursing and Rehabilitation team!
Skills Required
- Previous Medicaid and skilled nursing or nursing home business office experience
- High school diploma or equivalent
- Experience with Medicaid pending applications
- Insurance verification and billing experience
- Experience with accounts receivable, collections, claims processing, or resident financial services
- Strong attention to detail and organizational skills
- Effective verbal and written communication skills
- Ability to work independently and collaborate with facility leadership and corporate partners
- Proficiency with computer systems and business office software
- Successful completion of drug screening, criminal background check, and reference verification
What We Do
Volare Health, LLC is a professional skilled nursing company dedicated to providing high-quality, personalized care to its residents while fostering a compassionate company culture that feels like family. They operate multiple nursing and rehabilitation facilities across Hawaii, Louisiana, and Oregon, striving to meet all medical needs and nurture emotional well-being through an integrated approach focused on the whole person.
