Business Office Manager
Department: Finance/Facility Operations
Location: Facility Level – Optalis Health & Rehabilitation
Reports To: Administrator / Corporate Finance
FLSA Status: Salary Non-Exempt
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Position Summary:
The Business Office Manager supports facility operations by managing accounts receivable, accounts payable, billing, and resident trust accounts. This role ensures financial accuracy, regulatory compliance, and supports the business office in providing excellent service to residents, families, and staff.
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Key Responsibilities:
- Maintain daily census and payor reconciliations.
- Manage cash receipts, billing, and trust accounts.
- Ensure timely vendor invoice processing and accounts payable management.
- Assist with month-end closing procedures and reporting.
- Support accounts receivable collections and resolution of delinquent accounts.
- Communicate with residents, families, and vendors regarding billing and payments.
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Skills & Competencies
- Strong organizational and multitasking skills.
- Proficiency with Microsoft Office Suite and billing/accounting software.
- Excellent interpersonal and customer service skills.
- Ability to manage deadlines and resolve financial discrepancies.
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Required:
- High school diploma required; college coursework in accounting or business preferred.
- Experience in accounts payable/receivable and billing functions.
Preferred:
- Healthcare or long-term care finance experience.
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Physical & Work Requirements
- Prolonged sitting and computer use.
- Occasional lifting up to 25 pounds.
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Personal Attributes:
- Integrity and accountability
- Attention to detail
- Customer-focused approach
- Problem-solving mindset
Skills Required
- High school diploma
- Experience in accounts payable, accounts receivable, and billing functions
- College coursework in accounting or business
- Healthcare or long-term care finance experience
What We Do
Optalis Health and Rehabilitation delivers exceptional post-acute care across Ohio and Michigan. The company provides comprehensive services, including specialized rehabilitation programs, 24/7 skilled nursing, and personalized assisted living options, all designed to promote optimal recovery and independence. With a dedicated clinical team and patient-centered approach, they create seamless transitions from hospital to home while providing compassionate support at every stage of healing.
