Manager, Business Governance, Office of the COO

Posted Yesterday
Be an Early Applicant
36 Locations
Hybrid
120K-180K Annually
Senior level
Professional Services • Financial Services
The Role
Leads business governance and strategic initiatives for the Office of the COO, including cross-functional coordination, operational governance, M&A integration, process improvement, executive reporting, and decision-support materials. Maintains project plans, tracks portfolio progress, facilitates stakeholder communication, resolves issues, and develops scalable operating mechanisms to improve organizational execution.
Summary Generated by Built In

Grant Thornton is seeking a Manager, Business Governance to join the Office of the COO. Approved office locations can be found below. 

Role Summary

The Experienced Manager within the Office of the COO plays a critical role in driving strategic initiatives and operational excellence across the scope of the COO’s organization which is rapidly evolving and changing shape. This role supports the COO’s agenda by coordinating cross-functional initiatives, enabling smooth day-to-day operational governance rhythms, and delivering high-impact deliverables that empower decision-making and execution.

This individual is highly organized, agile, and possesses high business IQ who thrives in a fast-paced environment, can manage multiple priorities, maintains discretion and executive presence, and works effectively across stakeholder groups. The role requires strong communication, problem-solving, and strategic thinking skills, with the ability to synthesize complex information into actionable plans.

Reporting to the Chief of Staff within the Office of the COO, this position offers a unique opportunity for hands-on leadership, professional development, and exposure to enterprise-level operational strategy. Success requires comfort with ambiguity, strong problem-solving and synthesis skills, excellent communication, and the ability to independently advance complex work across a broad range of business topics and stakeholder groups.

A key focus of this role is supporting the COO and his direct reports through an intricate combination of initiatives to run the business and workstreams contributing to mergers and acquisitions (M&A) integration activities. The OCOO will spend time doing both, sometimes simultaneously. The Experience Manager along with the Chief of Staff will coordinate across teams to build the connectivity between leadership strategy and organizational execution, translating priorities into action while creating the visibility, alignment, and feedback mechanisms needed to support decision-making, track progress, and ensure leadership has a clear understanding of organizational performance, challenges, and contributions.

Core Attributes

  • Develops and maintains detailed project plans, timelines, and status reports to ensure accountability and transparency
  • Tracks and follows up with key initiatives across a portfolio of functional domains, assists the COO’s office in mapping deliverables to real progress in delivering strategic objectives
  • Coordinates and creates cohesion with cross-functional teams to drive execution and resolve issues quickly
  • Supports the COO and his senior leaders with executive-level presentations, briefings, and decision-support materials
  • Facilitates effective communication and information flow across teams reporting to the COO and with other teams involved in COO initiatives
  • Identifies opportunities for process improvement and implements scalable solutions
  • When needed, leads project management of strategic initiatives aimed at M&A integration, process optimization, and operational transformation
  • Demonstrates adaptability and emotional intelligence in navigating diverse stakeholder needs and team dynamics
  • Other duties as assigned

Qualifications

  • Undergraduate degree in Business, Finance, or related field; PMP or similar project management certification preferred
  • 8+ years of experience in project management, operations, transformation, or management consulting
  • Solid understanding of the business drivers, operating constructs, and value levers of professional services companies
  • Ability to assess organizational challenges and identify opportunities to improve governance, communication, prioritization, and ways of working.
  • Experience designing processes, operating models, business cases, or management mechanisms that improve team effectiveness.
  • Excellent written and verbal communication skills with the ability to influence and engage senior stakeholders
  • Strong analytical and problem-solving skills with a strategic mindset
  • Exceptional attention to detail and ability to manage multiple workstreams simultaneously
  • Adaptability in a fast-paced and highly dynamic work week
  • Experience working in a matrixed environment and driving results across functions
  • Proficiency in project management tools (e.g., Smartsheet, MS Project, Asana) and Microsoft Office Suite (Excel, PowerPoint); comfortable with AI tools with an interest in how to deploy AI for maximum productivity

The base salary range for this position is between $120,000 and $180,000. Placement within the pay range is at Grant Thornton’s discretion, and it is based on multiple factors, including but not limited to, job -related knowledge/skills, experience, business needs, progression within the role, geographic location, and internal equity. At Grant Thornton, compensation decisions are dependent upon the facts and circumstances of each position and candidate.

About UsAt Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better. 

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the TeamThe team you’re about to join is ready to help you thrive. Here’s how:
• Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work the way that it best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least three days per week, either at a GT office or client site. 
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. 
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers

Here’s what you can expect next: 
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers. 

Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. 
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:       
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. 

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact [email protected]. 

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only:  It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.

Skills Required

  • Undergraduate degree in Business, Finance, or a related field
  • 8+ years of experience in project management, operations, transformation, or management consulting
  • Understanding of business drivers, operating constructs, and value levers of professional services companies
  • Ability to assess organizational challenges and identify opportunities to improve governance, communication, prioritization, and ways of working
  • Experience designing processes, operating models, business cases, or management mechanisms that improve team effectiveness
  • Excellent written and verbal communication skills with the ability to influence and engage senior stakeholders
  • Strong analytical and problem-solving skills with a strategic mindset
  • Exceptional attention to detail and ability to manage multiple workstreams simultaneously
  • Adaptability in a fast-paced and highly dynamic work environment
  • Experience working in a matrixed environment and driving results across functions
  • Proficiency in project management tools such as Smartsheet, MS Project, or Asana
  • Proficiency with Microsoft Office Suite, including Excel and PowerPoint
  • Comfort with AI tools and interest in deploying AI for productivity
  • PMP or similar project management certification

Grant Thornton LLP (US) Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Grant Thornton LLP (US) and has not been reviewed or approved by Grant Thornton LLP (US).

  • Parental & Family Support — Paid, gender‑neutral parental leave, backup childcare, and adoption/surrogacy reimbursement are emphasized, with flexible options like intermittent leave and LGBTQ+‑affirming coverage. Feedback suggests these offerings are a distinctive strength and align with external recognition for family‑friendly policies.
  • Retirement Support — A firm‑funded retirement plan in addition to a 401(k) match is presented as a differentiating element of the package. Feedback suggests this dual‑vehicle approach is viewed as unusually strong for the sector.
  • Flexible Benefits — A firmwide Flexible Time Off policy, hybrid work arrangements, and lifestyle‑focused perks expand how people can tailor benefits to their needs. Feedback suggests this flexibility is a core part of the total‑rewards proposition.

Grant Thornton LLP (US) Insights

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The Company
HQ: Chicago, IL
13,711 Employees
Year Founded: 1924

What We Do

Forget what you think you know about professional services. We go beyond what’s expected and help others do the same. Grant Thornton is the U.S. member firm of Grant Thornton International Ltd, one of the world’s leading independent audit, tax and advisory firms. That means our network has more than 60,000 professionals in more than 135 countries who are ready to help public and private organizations of all sizes take on today’s challenges. But what sets us apart isn’t just what we do – it’s how we do it. Here, we believe in making business more personal and building trust into every result. We’re collaborators – obsessed with quality and ready for anything – who understand the value of strong relationships. It’s how we challenge the expectations of business and empower our people and clients to do it, too. One thing we won’t do? Grant Thornton LLP will never request money or any form of payment for services via social media. Please report any concerns at 1-800-810-3503. "Grant Thornton” refers to Grant Thornton LLP, the U.S. member firm of Grant Thornton International Ltd (GTIL). GTIL and the member firms are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see grantthornton.com for further details.

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