West Michigan Regional Business Office Manager

Posted Yesterday
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Novi, MI, USA
In-Office
Entry level
Healthtech • Professional Services
The Role
Oversee regional skilled nursing business office operations, including billing, collections, accounts receivable reviews, financial reporting, census and payer accuracy, and administrative support. Partner with facility leaders, staff, vendors, and government agencies; support survey readiness and corrective action planning; and monitor nursing documentation and clinical records. Provide leadership, mentoring, and assistance with past-due accounts while ensuring timely private-pay collection efforts and effective payment for patient care services.
Summary Generated by Built In
Job Summary & Responsibilities

Position Summary:

Optalis Healthcare is seeking a highly organized and detail-oriented Regional Business Office Manager for the West Side of Michigan to oversee the daily operations and support of our business office staff. The ideal candidate will be responsible for managing billing, collections, financial reporting, and administrative functions to ensure efficient and effective office performance.

Key Responsibilities:

  • Establish and maintain communication with facility Administrators and Business Office Managers to ensure payment for patient care services is collected.
  • Provide assistance to Business Office Managers on past due accounts.
  • Ensure Private collection efforts are completed in a timely manner.
  • Responsible for conducting monthly A/R Reviews.
  • Ensure accuracy of census and payors entered accounting software by facility Business Office Manager.
  • Ongoing interaction with facility staff, administration, vendors and government agencies.
  • Support survey readiness and corrective action planning.
  • Monitor nursing documentation and clinical record accuracy.

Skills & Competencies

  • Comprehensive knowledge of geriatric nursing practices and SNF regulations.
  • Leadership, mentoring, and team-building skills.
  • Strong clinical assessment and decision-making abilities.
  • Strong organizational skills, including the ability to effectively multitask.

Required:

  • Education or experience with accounting functions, including accounts payable, billing, accounts receivable collections, and bank reconciliations.
  • Supervisory experience in long-term care or skilled nursing facility.

Preferred:

  • Advanced training or certification in management (preferred).

Physical & Work Requirements

  • Frequent standing, walking, and responding to emergencies.
  • Occasional required to lift objects of 10 to 25 pounds.

Personal Attributes:

  • Leadership and accountability
  • Integrity and ethics
  • Adaptability and resilience
  • Resident-focused care approach

Skills Required

  • Education or experience with accounting functions, including accounts payable, billing, accounts receivable collections, and bank reconciliations
  • Supervisory experience in a long-term care or skilled nursing facility
  • Advanced training or certification in management
  • Comprehensive knowledge of geriatric nursing practices and skilled nursing facility regulations
  • Leadership, mentoring, and team-building skills
  • Strong clinical assessment and decision-making abilities
  • Strong organizational skills and ability to multitask effectively
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The Company

What We Do

Optalis Health and Rehabilitation delivers exceptional post-acute care across Ohio and Michigan. The company provides comprehensive services, including specialized rehabilitation programs, 24/7 skilled nursing, and personalized assisted living options, all designed to promote optimal recovery and independence. With a dedicated clinical team and patient-centered approach, they create seamless transitions from hospital to home while providing compassionate support at every stage of healing.

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