Business Office Manager

Posted Yesterday
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Linden, MI, USA
In-Office
Junior
Other
The Role
Manage day-to-day business office operations for a skilled nursing facility including deposits, census management, trust accounts, billing, collections, benefits verification, and regulatory compliance. Provide financial counseling to residents and families and monitor accounts receivable and aging.
Summary Generated by Built In

Description

We are seeking a reliable and detail-oriented Business Office Manager (BOM) to support the daily administrative and financial operations of our skilled nursing facility. In this role, the BOM will help ensure accurate billing, efficient office processes, and a well-organized environment that supports residents, staff, and visitors.

The Symphony difference is in the way we treat people, and we treat everyone (from guests to visitors to employees) like family. When you join the Symphony team, you’ll not only be caring for others, but become part of a compassionate family who cares for you too. At Symphony, we are caring, family-centered, authentic, knowledgeable, loving, and so much more. Come join the family!

Title: Business Office Manager
Location: Symphony Care Network
Shift: Full-Time Day Shift

The Business Office Manager (BOM) will:

  • Prepare Deposits Daily
  • Maintain, balance and input census
  • Process trust fund requests and maintain trust accounts
  • Review accounts and aging on an ongoing basis and report inconsistencies
  • Lead the collection process for past due accounts
  • Verification of Financial Benefits – HIQA, Medicare, and Insurance
  • Keep current with all State and Federal Regulations/Laws as it related to LTC Facilities.

Business Office Manager (BOM) Requirements:

  • Experience in Healthcare, specifically in Accounts Receivable and Medicaid.
  • 2 + years long-term care business office experience
  • Experience in providing financial counseling for residents and families

Skills Required

  • Experience in Healthcare with Accounts Receivable and Medicaid
  • 2+ years long-term care business office experience
  • Experience providing financial counseling for residents and families
  • Knowledge of State and Federal regulations related to long-term care facilities
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The Company
5,000 Employees

What We Do

Symphony Care Network is a leading provider of post-acute care, rehabilitation, long-term care, and senior living services in the United States. They offer a variety of specialized care options, including assisted living, skilled nursing, and memory care, focusing on providing high-quality, innovative care to help patients and their families navigate challenging life transitions.

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