Business Manager

Compensation Range:

Position Summary

The Business Manager for Workforce Community Education (WCE) builds support for National University by understanding our business objectives and strategically analyzing relevant data to help us improve and meet our goals. Partners across WCE to align marketing efforts, ensuring coordinated plans across verticals and regions. The incumbent also oversees promotion of the organization’s LinkedIn company page and manages promotional items through the virtual system, including stock-level monitoring. Providing high-quality service to university stakeholders, clients, and students while upholding professional standards and ethical principles supports the business partnership opportunities to the assigned key market(s).

Additionally, the Business Manager assists the verticals and regions in prospecting and developing new business opportunities through partnerships. They steward strong relationships with key external constituent groups to include organizations and industry associations known and unknown to National University. The goal of these relationships is to attain partnerships for National University’s Workforce Community Education (WCE) division, which will result in enrollment growth for the university by creating pathways for employees to become aware of National University’s  program offerings and educational benefits.

Essential Functions:

• Collaborate with other Workforce Community Education (WCE) teams and leadership to align program approaches and development with identified market force needs and to influence marketing strategy, making data-driven decisions.
• Develop and maintain scalable reporting dashboards to track key partnerships and KPIs, providing actionable insights to drive incremental growth for our partnership efforts.
• Lead the analysis of partnership performance data to identify trends, opportunities, and areas for optimization.
• Work with and manipulate large complex data sets for report creation and execution of analyses.
• Apply business acumen and financial intelligence to interpret data in context of strategic objectives and guide decision-making.
• Project manage and follow through on enrollment activity, providing leadership in ensuring student information is updated and managed into systems accurately and in a timely manner for WCE teams.
• Develop and execute partnership agreements and MOU’s that drive student interest and admissions.
• Liaise with Marketing and WCE teams to assist with and track campaigns and ideas, presentation creation, web site updates and links, flyers, etc. to ensure materials/advertising aligns to agreements.
• Assist in outbound and inbound marketing activities by displaying expertise in areas such as LinkedIn Company management, event planning, advertising, optimization and content development specific to WCE.
• Monitor and oversee WCEs online system for promotional products and flyers, coordinating with WCE and Marketing teams on replenishment and source of new items based upon team needs.
• Drive ongoing revenue and new opportunity targets in conjunction with WCE teams.
• Manage the tracking and processing of contract management, vendor agreements, purchase orders, and invoices.
• Other duties as assigned.

Supervisory Responsibilities: N/A

Requirements:

Education & Experience:

• Bachelor’s degree in relevant field required. 
• Masters degree preferred.
• Minimum of five (5) years of experience in a combination of business development, data processing, operations, and developing relationships with corporate leaders and academic professionals, required.
• Experience in higher education preferred but not required.
• Experience working in a technology-driven enterprise preferred.
• All skills, abilities and education will be considered for minimum qualifications.

Competencies/Technical/Functional Skills:

• Intermediate to advanced use of computers and Microsoft Office Suite, applications such as Word, Excel, PowerPoint, Outlook.
• Proficiency with Salesforce CRM and preferred familiatity with Anthology.
• Ability to learn new software programs as required.
• Demonstrate strong verbal and written communication, leadership, and collaborative abilities across diverse internal and external audiences.
• Exceptional community relations skills, ability to represent the University and help build public understanding of the University’s brand and values.
• Able to lead, motivate and guide others and role model NU Ways of Working philosophy.
• Superior interpersonal skills with the ability to project professional competence, leadership capability and personal maturity with a wide range of individuals in a diverse community.
• Excellent analytical and organizational skills; strong attention to details and the ability to balance a variety of tasks and deadlines. Extremely well organized and strategic, with strong attention to detail.
• Openness, flexibility, and decisiveness to lead and inspire internal and external constituencies. Commitment to diversity and equality.
• A flexible and creative thinker able to find and create opportunities for partnerships.
• An independent, strategic thinker with good judgment, sensitivity, and common sense.
• Self-motivated, outgoing and results oriented; ability and desire to set and reach ambitious goals.
• Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners, and/or external partners to accomplish business objectives. 
• Ability to drive towards achieving measurable and challenging goals to support organizational success. Demonstrates the ability to focus on achieving results consistent with the organization’s objectives. As a leader, develops goals based on the organization’s vision, mission, strategic goals, and objectives.
• Ability to effectively communicate and build strong working relationships both written and verbal.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Strong computer and database management skills; demonstrated ability to work in a team-oriented environment. 
• Proven ability to work cooperatively and sensitively with individuals from diverse cultures, ethnic groups, lifestyles, and backgrounds.

Location: Remote; must be located in Arizona, California, Texas, Georgia, or Florida.

Travel: Some Travel Required. Travels up to 30% for employer/partnership cultivation and participation in partnerships and system-wide events as a representative of National University.

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Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies.  Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family.  For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here.

National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals.

National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University.