Jobs at National University

Provides onsite and remote IT support for end users, classrooms, and instructional spaces. Troubleshoots hardware, operating systems, software, conferencing, audiovisual, and printing issues; manages tickets, escalations, inventory, licensing, and asset tracking. Installs and repairs hardware, deploys software updates, creates documentation, trains users, and delivers customer service. Supports IT projects and may work scheduled evenings and weekends.

Processes and audits payroll for multiple pay groups, ensuring accurate and timely payments and compliance with applicable laws and policies. Handles employee payroll inquiries, on-demand and separation checks, retroactive compensation changes, garnishments, direct deposit returns, agency notices, payroll settlements, and funding validation. Maintains payroll records and may recommend process improvements and automation enhancements.

Leads conversion rate optimization and experimentation for National University's digital experiences. Owns the CRO roadmap, A/B and multivariate testing lifecycle, personalization strategy, behavioral analytics, KPI framework, executive reporting, and vendor relationships. Identifies journey friction and opportunities to improve inquiry, application, and enrollment conversion. Partners cross-functionally with Marketing, Enrollment, Analytics, UX, Product, Technology, and IT to deliver data-informed website optimization, personalization, and AI-assisted experiences.

Teach accounting courses, maintain scholarship and professional development, and direct an undergraduate accounting program. Responsibilities include program strategy, faculty and student support, curriculum development, assessment, accreditation compliance, stakeholder collaboration, shared governance, and service. The role requires a terminal accounting degree, accounting certification, higher education teaching experience, practical accounting experience, and online teaching experience.

Provides administrative and clerical support for instructional resource development, organization, distribution, and recordkeeping. Maintains training and attendance data, creates reports and presentations, verifies information accuracy, and assists with special projects. Requires strong communication, organization, time management, confidentiality, and Microsoft Office skills. This part-time Federal Work Study role is limited to current National University students with a completed FAFSA and allows up to 25 hours per week.

Supports the School Certifying Official team by answering Veteran Education Benefits inquiries, assisting with student enrollment reporting to the VA, processing correspondence, and completing administrative tasks. Participates in veteran-services initiatives, webinars, orientations, and training seminars. The role requires familiarity with VA benefits systems, Microsoft Office, hybrid communication, customer service, and timely completion of assigned projects.