Deliver advanced data analytics and Business Intelligence (BI) solutions to support EXL’s client driven strategic decision-making initiatives. Develop optimized SQL queries and perform in depth data assessments to ensure accuracy, completeness, and readiness for reporting and analytics consumption. Design, develop, deploy, and validate scalable BI reporting and data visualization solutions using leading platforms including Tableau, Power BI, and/or ThoughtSpot. Ensure that all solutions follow industry best practices and EXL’s established visualization standards, performing rigorous unit testing and data validation to confirm accuracy, data integrity, and functionality. migrates manual reporting processes into standardized, automated environments through ETL (Extract, Transform, Load) workflows, built using data engineering tools such as Alteryx and/or Dataiku or scripting languages such as Python.
Responsibilities- Collaborate extensively with business stakeholders, including product owners, operations leaders, client partners, and technical teams, to gather and document reporting requirements and translate business needs into technical and analytical specifications.
- Identify opportunities to improve existing metrics, streamline reporting structures, and eliminate redundancies by recommending adoption of standardized dashboards, automated workflows, and mobile enabled information delivery via Tableau or Power BI mobile applications.
- Manage project tasks, develops communication materials and executive ready presentation decks, coordinates deliverables across onshore and offshore team members, supports structured feedback cycles, and ensures timely completion of analytics activities.
- Develop and analyze test and control datasets. Perform statistical analysis to measure program performance, calculate Return on Investment (ROI), and identify statistically meaningful changes in customer behavior, operational efficiency, or financial outcomes.
- Prepare and deliver analytics presentations to senior leadership and external clients, explaining analytical findings, technical methodologies, and recommended business actions in a clear and structured manner.
- Identify opportunities to incorporate AI driven automation within the BI ecosystem, including the deployment of AI agents and automated decision workflows to streamline recurring tasks and enhance operational efficiency.
- Support cloud based analytics implementations leveraging GCP Cloud, BigQuery, and related cloud services, ensuring that EXL’s analytic solutions remain scalable, secure, and aligned with modern cloud architecture practices.
- Position may work at various and unanticipated worksites throughout the United States. Telecommuting permitted.
Requires Bachelor’s degree in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering, Architectural Technology, or a directly related field plus five (5) years of Business intelligence or data analytics experience. Experience must include the following: Five (5) years of experience in writing and optimizing complex SQL queries for analytics and Bl reporting; Four (4) years of experience in developing
interactive Bl dashboards and reports using Tableau, Power Bl or ThoughtSpot; Three (3) years of experience in the following: Applying dimensional modeling concepts (Star/Snowflake schemas) for analytics and reporting; Implementing ETL/ELT processes (data extraction, cleansing, transformation, and loading) using Python, Alteryx, Dataiku, Informatica, or equivalent tools; Two (2) years of experience in the following: Conducting statistical analysis using test/control datasets, including ROI and impact measurement; Using Python for data analysis and automation (e.g., scripting, data manipulation); Supporting cloud-based analytics solutions and querying cloud data warehouses such as BigQuery (or equivalent); Performing testing and validation of Bl reports and datasets to ensure accuracy and compliance with quality standards.
40 hours/week, 9:00am-5:00pm, Salary range: $170,000 to $175,000 per year.
To apply: Send resume and cover letter to [email protected]. Must cite job title and code EXL84 in response. This notice is subject to ExlService.com, LLC's employee referral program. EEO/Minorities/Females/Vets/Disabilities.
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Electronics Engineering, Electrical Engineering, Architectural Technology, or a directly related field
- Five years of Business Intelligence or data analytics experience
- Five years of experience writing and optimizing complex SQL queries for analytics and BI reporting
- Four years of experience developing interactive BI dashboards and reports using Tableau, Power BI, or ThoughtSpot
- Three years of experience applying dimensional modeling concepts, including Star and Snowflake schemas
- Three years of experience implementing ETL or ELT processes using Python, Alteryx, Dataiku, Informatica, or equivalent tools
- Two years of experience conducting statistical analysis using test and control datasets, including ROI and impact measurement
- Two years of experience using Python for data analysis and automation
- Two years of experience supporting cloud-based analytics solutions and querying cloud data warehouses such as BigQuery or equivalent
- Two years of experience testing and validating BI reports and datasets for accuracy and quality compliance
What We Do
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
