Our Opportunity:
We are seeking an entry level Business Intelligence Engineer to join our dynamic team. As a key member of our Customer Care data analytics department, you will play a pivotal role in supporting our data-driven decision-making. This role is perfect for someone who loves working with SQL, Python, and modern visualization tools, and who wants to grow their skills in streaming data, automation, and cloud-based analytics. You'll work in a fastmoving, data-driven environment where youʼll help build scalable insights solutions, optimize reporting, and contribute to our mission of making data-driven decisions easier and more accessible for everyone.
What You'll Do:
- Develop and optimize queries to extract and analyze data from large-scale databases.
- Work with real-time and batch data processing to support operational reporting and alerting.
- Build dynamic dashboards and self-service analytics solutions using modern visualization tools (Tableau, Streamlit, Plotly, etc.).
- Automate data collection and reporting workflows, reducing manual effort for the business.
- Assist in designing data pipelines for customer care analytics, ensuring data is structured for ease of use and scalability.
- Collaborate with cross-functional teams (engineering, operations, product, and customer experience) to identify and solve business problems using data.
- Implement data validation, monitoring, and quality checks to ensure clean, reliable data for stakeholders.
- Stay up to date on emerging trends in BI, data engineering, and cloud computing to improve our analytics stack.
- Interest in empowering teams with self-service dashboards and analytics tools.
- Ability to automate manual reporting tasks to drive efficiency.
- Strong communication and collaboration skills-able to work effectively with business and technical teams.
- Support senior analysts in conducting data analysis projects.
- Learn and apply data analysis techniques and best practices.
- Participate in team meetings and contribute to knowledge sharing.
What You'll Need:
- Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field.
- Understanding of SQL and relational databases.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Eagerness to learn and develop data analysis skills
Bonus:
- Experience with cloud computing platforms (e.g., AWS, Azure, GCP).
- Experience with Python.
- Familiarity with data visualization tools (e.g., Tableau, Power BI, Streamlit, Plotly).
- Knowledge of retail and e-commerce.
- Experience with A/B testing, statistical analysis, or predictive modeling is a bonus.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
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What We Do
Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN
Why Work With Us
Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Employees engage in a combination of remote and on-site work.
