Service Center
CSCS TXRole and Responsibilities
· Partner with Finance, Operations, Human Resources, Marketing, IT, and other business stakeholders to understand reporting requirements and business objectives.
· Design, develop, and maintain interactive Power BI dashboards, scorecards, and enterprise reporting solutions.
· Develop semantic models, DAX measures, KPIs, calculated columns, and Power Query transformations following data modeling best practices.
· Write SQL queries to extract, analyze, validate, and reconcile data from multiple enterprise systems.
· Translate business requirements into scalable reporting and analytical solutions.
· Perform data validation, root cause analysis, and User Acceptance Testing (UAT) to ensure reporting accuracy.
· Support report deployments, scheduled refreshes, production issue resolution, and ongoing report enhancements.
· Optimize report performance, refresh efficiency, and end-user experience within Power BI Service.
· Document business logic, report calculations, technical specifications, and reporting standards.
· Collaborate with BI Developers, Data Engineers, and business teams throughout the project lifecycle.
· Support continuous improvement initiatives by identifying opportunities to automate manual reporting and streamline business processes.
· Stay current with Microsoft Power BI, Microsoft Fabric, and emerging analytics technologies and best practices.
Qualifications and Education Requirements
· Bachelor’s degree in business Analytics, Information Systems, Computer Science, Finance, Engineering, Mathematics, or a related field, or equivalent professional experience.
· 2+ years of experience developing enterprise Power BI reports and dashboards.
· Strong experience with Microsoft Power BI Desktop, Power BI Service, DAX, SQL, Power Query, and data modeling.
· Experience gathering business requirements and translating them into reporting and analytical solutions.
· Understanding of dimensional modeling, semantic models, and data visualization best practices.
· Experience validating and reconciling data across multiple data sources.
· Basic understanding of Finance and Accounting concepts and operational reporting.
· Experience working directly with business stakeholders across multiple departments.
· Strong analytical, critical thinking, and problem-solving skills.
· Excellent verbal and written communication skills with the ability to communicate technical concepts to business users.
· Highly organized with exceptional attention to detail and a commitment to data quality.
· Self-motivated with the ability to manage multiple priorities in a fast-paced environment.
· Willingness to learn new technologies and adapt to changing business needs.
· Ability to work independently while collaborating effectively within a cross-functional team.
· Occasional travel as required (less than 10%).
Preferred Qualifications
· Experience with Microsoft Fabric.
· Experience with Snowflake or other cloud data warehouse platforms.
· Experience with SSAS Tabular Models or semantic modeling.
· Familiarity with Tabular Editor, DAX Studio, Power Automate, Git, or Azure DevOps.
· Knowledge of Row-Level Security (RLS), deployment pipelines, and Power BI governance.
· Experience supporting Finance, Operations, KPI reporting, or executive dashboards.
· Microsoft Certified: Power BI Data Analyst Associate (PL-300) certification or equivalent experience.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- Bachelor's degree in Business Analytics, Information Systems, Computer Science, Finance, Engineering, Mathematics, or a related field, or equivalent professional experience
- 2+ years of experience developing enterprise Power BI reports and dashboards
- Strong experience with Microsoft Power BI Desktop, Power BI Service, DAX, SQL, Power Query, and data modeling
- Experience gathering business requirements and translating them into reporting and analytical solutions
- Understanding of dimensional modeling, semantic models, and data visualization best practices
- Experience validating and reconciling data across multiple data sources
- Basic understanding of Finance and Accounting concepts and operational reporting
- Experience working directly with business stakeholders across multiple departments
- Strong analytical, critical thinking, and problem-solving skills
- Excellent verbal and written communication skills, including communicating technical concepts to business users
- Highly organized with exceptional attention to detail and commitment to data quality
- Ability to manage multiple priorities in a fast-paced environment
- Willingness to learn new technologies and adapt to changing business needs
- Ability to work independently while collaborating effectively within a cross-functional team
- Experience with Microsoft Fabric
- Experience with Snowflake or other cloud data warehouse platforms
- Experience with SSAS Tabular Models or semantic modeling
- Familiarity with Tabular Editor, DAX Studio, Power Automate, Git, or Azure DevOps
- Knowledge of Row-Level Security, deployment pipelines, and Power BI governance
- Experience supporting Finance, Operations, KPI reporting, or executive dashboards
- Microsoft Certified: Power BI Data Analyst Associate (PL-300) certification or equivalent experience
- Must be eligible to work in the U.S. with no restrictions
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace









