Business Insights Manager

Job Description
Amazing Career Moments Happen Here
Transforming the insurance industry is ambitious, we know. That's why at Applied, we're building a team that shows up every day ready to learn, willing to try new things, and driven to deliver innovative software and services that make us indispensable to our customers - all within a culture built on values that make us indispensable to each other too. With 40+ years of experience in the Insurtech game, we're not just redefining what's achievable, we're creating a place where amazing career moments are made possible.
Position Overview
We're searching for a Business Insights Manager t o join our Revenue Operations team in a Hybrid Capacity to our Chicago, IL office . To keep us headed in the right direction, we're looking for people who understand winning is a team sport, who value and seek to learn from our team's diverse experiences and backgrounds, who welcome a challenge and take risks in the pursuit of creating better outcomes for our customers, and who can, at any given time, step back to laugh and have some fun.
As the Business Insights Manager , you will serve as the strategic owner of our customer data and, most importantly, its business insights/implications. This is a high-impact role designed for someone who thrives on autonomy, building new things, and driving action through insight. This role will report to the Head of Revenue Operations who sits on the leadership team for our fast-growing Carrier business unit that includes our latest acquisition, Cytora , a global leader in AI applied to Insurance.
This role will work across sales, implementation, customer success, finance, and product/tech to 'connect the dots' across our organization to drive new business growth, reduce churn, and optimize the P&L. This includes identifying whitespace, product usage trends, customer health, opportunities to improve our customer experience, and more.
You will do this from managing the entire lifecycle of business intelligence-from navigating our GCP data warehouse to delivering executive-level presentations. You will not manage a team of people; instead, you will manage the integrity, strategy, and delivery of insights that create influence and drives insights across our US Carrier organization.
What You'll Do

• Strategic Ownership: Act as the dedicated partner for the Carrier business and RevOps leadership, managing stakeholder expectations and delivering valuable business insights.

• Data Architecture & Access: Navigate GCP ( BigQuery ) or modern cloud environments to locate and extract the data necessary to solve critical business hurdles.

• The "Data Detective": Expertly piece together raw, unstructured, or incomplete data from multiple sources to create cohesive, reliable datasets for analysis.

• SQL & Analysis: Write SQL queries to extract and transform raw data into actionable business logic.

• Reporting Ecosystem: Build and maintain sophisticated, automated reporting in Tableau , while utilizing Excel for agile, ad-hoc modeling and deep-dive requests.

• High-Stakes Communication: Translate technical findings into "business speak," delivering insights regarding AI product performance that empower stakeholders to take immediate action.

We're Excited to Learn More About You
Your experience may include:

• 6+ years in Business Intelligence or Data Analytics

• Exprience with SQL, GCP/BigQuery, Snowflake or similar modern warehouses

• Spreadsheet Ninja

• AI Literacy and Efficiency

We know that talent comes from all backgrounds and experience levels. We encourage military members and their spouses as well as candidates without a degree or a background in tech to apply!
When You Join Team Applied, You Can Expect:
A culture that values who you are and recognizes that you aren't just an employee; you are a teammate, and you matter. We thrive on the benefits of our different experiences and celebrate the uniqueness our teammates bring to work with them every day.
We flex our time together , collaborating remotely and in-person to empower our teams to work in the ways that work best for them.
A comprehensive benefits and compensation package that centers our teammates and helps them to bring their best to work every day:

• Medical, Dental, and Vision Coverage

• Holiday and Vacation Time

• Health & Wellness Days

• A Bonus Day for Your Birthday

Learn more about the people behind our products at https://www1.appliedsystems.com/en-us/about-us/jobs/
Our targeted starting base salary in the United States for this position ranges from $105,000 - $135,000 To determine a new team member's starting pay, we consider a variety of factors, including someone's depth, breadth, and variety of experience, skills, and responsibilities. Depending on the role, team members may also be eligible to participate in additional compensation plans such as bonus and commission .
Your Security Matters:
Our candidates' personal information and online safety are top of mind for us. At Applied, we proactively protect your personal information and only communicate with candidates via a secure @appliedsystems.com email or through our official careers portal. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers.
AI Utilization
We leverage AI tools to streamline parts of our recruitment workflow (such as resume parsing and interview scheduling). However, candidate screening, interviews, and final decisions are conducted by real humans.
EEO Statement
Applied Systems is proud to be an Equal Employment Opportunity Employer. Diversity and Inclusion is a business imperative and is a part of building our brand and reputation. At Applied, we don't discriminate, and we are committed to recruit, develop, retain , and promote regardless of race, religion, color, national origin, sexual orientation, gender identity, disability, age, veteran status, and other protected status as required by applicable law.
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