Business Development Specialist (3448)

A Business Development Specialist works within the Business Development Department to support the identification of prospective customers and generation of new business opportunities for DMCR.

DUTIES & RESPONSIBILITIES

• Maintaining a working knowledge of current FDA regulations, GCP/ICH guidelines, organizational SOPs, guidance documents, and study protocols.
• Gain knowledge about the company’s products and/or services, competition and industry trends
• Finding and applying for new clinical research studies through the generation, follow-up and execution of leads
• Identify potential customers or clients through networking or research, contacting them to introduce DMCR
• Develop and maintain customer/client relationships to ensure product satisfaction
• Completing feasibility questionnaires, and interacting with the sponsor and CRO during the site selection process
• Create presentation and/or sales pitch for prospective customers/clients
• Conduct sales calls to prospective clients to determine their needs and interests and how DMCR can accommodate
• Manage leads through the DMCR pipeline and track progress with CRM
• Collaborate with other Business-focused departments and cross-functional teams/tasks within DMCR
• Support senior staff on outward facing strategies and lead generation efforts
• Other duties assigned by management team    

KNOWLEDGE & EXPERIENCE

Education:

• Bachelor’s degree in Finance, Sales, Business Administration, Marketing, Economics, or related fields required
• Masters degree in above mentioned fields, preferred

Experience:

• 1+ years years of Clinical Research experience, preferred
• 2+ years in Business related field
• 2+ years in Sales
• 2+ years in a Customer Service environment
• 2+ years utilizing a CRM       

Knowledge and Skills:

• DMCR-required training, including GCP and IATA
• Knowledge and Skills:
• Ability to create, build and maintain internal and external relationships
• Ability to navigate through complex situations
• Flawless communication skills, both written and verbal
• Strong time-management and organization skills
• Ability to be flexible and adaptable to needs of the company
• Desire to grow in sales
• Ability to work under pressure
• Ability to understand role as part of a larger picture
• Strong business sense
• Strong independent work skills, including self-starter mentality
• Excellent presentation and public speaking skills