Raccoon AI is an emerging generative AI company. Our core product automates customer service messaging for e-commerce and online platforms, resolving 50 to 80% of conversations instantly.
This role sits on the GEO (Generative Engine Optimization) product line, a spin-off SaaS platform built around a shift in how consumers discover brands. Buyers increasingly ask ChatGPT, Gemini, Perplexity, and Google AI Mode what to buy instead of searching keywords on Google. The platform tracks how those AI engines recommend, compare, and exclude brands, measuring visibility, share of voice, answer position, citations, and sentiment across every major model. Customers include e-commerce brands, digital marketing and SEO/PR agencies, and in-house growth teams in Taiwan and overseas.
This is a senior individual contributor role carrying a revenue target, focused on opening new markets rather than servicing existing accounts.
The role owns the full sales cycle for the GEO product, from outbound prospecting through to close, and builds the agency channel behind it. Most prospects have not bought a GEO tool before, so a substantial part of the work is market education: establishing credibility with SEO leads and agency owners, and converting that credibility into closed business.
Much of the pipeline sits overseas. Selling is conducted in English, with Mandarin used for local clients and internal teams.
【What You'll Do】Carry an individual quota and own the full sales cycle, from first touch to signature
Build pipeline from both outbound prospecting, and inbound leads from the Marketing and Partnership teams
Run discovery and product demos in English and Mandarin, and build the commercial case
Develop SEO, digital marketing, and PR agencies into reseller and referral partners
Forecast accurately and keep the CRM as the single source of truth
3+ years in B2B sales or business development carrying an individual quota, selling SaaS products or working within the e-commerce or software industry
Working knowledge of SEO and digital marketing, including a clear grasp of how generative AI search is changing it
A proven outbound track record, with accounts opened directly and results that can be spoken to in terms of quota attainment, deal size, and cycle length
Fluency in English and Mandarin sufficient to run discovery, demos, and commercial negotiations independently in both
Ownership of CRM data and forecast accuracy
Commercial judgment and credibility with senior stakeholders, with the self-direction to build process where none exists
Genuine interest in AI and the startup market
Foreign nationals must hold valid work authorization in Taiwan (e.g., permanent residency, Employment Gold Card, or a resident visa with work rights)
Hands-on SEO, content, or performance marketing experience, in-house or agency side
An existing network among agencies or e-commerce brand marketing teams in Taiwan or SEA
Experience selling MarTech, SEO, or analytics tools.
Experience opening overseas markets from Taiwan
Skills Required
- 3+ years of B2B sales or business development experience with an individual quota, selling SaaS products or working in e-commerce or software
- Working knowledge of SEO and digital marketing, including generative AI search trends
- Proven outbound sales track record with measurable quota attainment, deal size, and sales cycle results
- Fluency in English and Mandarin sufficient for independent discovery, demonstrations, and commercial negotiations
- Experience owning CRM data and maintaining forecast accuracy
- Commercial judgment, senior-stakeholder credibility, and self-direction to build processes
- Genuine interest in AI and the startup market
- Foreign nationals must hold valid work authorization in Taiwan
- Hands-on SEO, content, or performance marketing experience
- Existing network among agencies or e-commerce brand marketing teams in Taiwan or Southeast Asia
- Experience selling MarTech, SEO, or analytics tools
- Experience opening overseas markets from Taiwan
What We Do
Raccoon AI, part of James Technology Consulting Group (JTCG), is a Taiwan-based enterprise AI company delivering practical agentic-AI solutions. Its Service product automates multilingual customer support and helps convert conversations into opportunities, while GEO turns conversations into AI-search-ready content and Crew creates AI employees for internal Q&A, SOP lookup, data organization, task guidance, and cross-functional collaboration. It serves enterprises across Asia.







