Jobs at Raccoon AI

Lead end-to-end AI solution implementations for enterprise SaaS clients from discovery and scoping through go-live and adoption. Translate business needs into configured solutions, resolve technical and process issues, coordinate with Product and R&D, monitor usage and outcomes, and recommend optimizations. Manage multiple implementations, stakeholder relationships, timelines, and priorities while driving measurable client value and expanded adoption.

Lead Raccoon AI’s global marketing strategy, brand positioning, market presence, demand generation, and international expansion. Build scalable marketing programs, partner with sales to improve pipeline and conversion, establish performance metrics, lead campaigns and launches, and grow a high-performing marketing team. The role combines strategic ownership with hands-on execution across content, events, partnerships, and localized initiatives for global B2B SaaS audiences.

Own the production AI agent’s behavioral design, architecture, model strategy, guardrails, evaluation, and observability. Build systems using prompting, RAG, multi-agent tool use, hosted and fine-tuned models, and multilingual capabilities. Diagnose model behavior from first principles, translate research into product decisions, and measure changes before release. The role independently defines priorities, leads experimentation through production, and raises the team’s LLM engineering capabilities while communicating technical trade-offs to stakeholders.

Own the full sales cycle for a GEO SaaS product, including outbound prospecting, inbound lead conversion, discovery, demonstrations, negotiations, and closing. Build reseller and referral partnerships with SEO, digital marketing, and PR agencies; manage quota, CRM data, and forecasting. The role focuses on overseas market expansion, requires English and Mandarin fluency, and involves educating prospects about generative engine optimization and AI-driven search.