About Us
Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees.
We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental and vision benefits, and the opportunity for high potential career growth with a fast-growing company.
Our Core Values:
Integrity - Do what’s right for everyone: clients, shareholders, partners & colleagues, TEAM is more important than self, and create an atmosphere of mutual respect
Excellence - Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement
Accountability - Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate
Grace - Respect and appreciate differences, Care for one another, Humility, Make work personal
Our Mission: To create conditions within which people can thrive!
The Business Development Representative plays a critical role in building pipelines and expanding client’s footprint across agencies and brand advertisers.
You will be responsible for outbound prospecting, qualifying opportunities, and booking high-quality discovery meetings for our sales team. This role supports expansion into new verticals, new markets, and select international opportunities over time
Core Responsibilities
Prospect into advertising agencies (independent and holding companies) and brand-direct advertisers
Engage media buyers, digital media leads, and marketing decision-makers via email, phone, LinkedIn, and sales tools
Book qualified discovery meetings for Account Executives selling emotion-measured and optimized media campaigns
Use tools such as LinkedIn Sales Navigator, Winmo, Apollo, RocketReach, SalesLoft, and Salesforce
Research accounts and buyers to personalize outreach and improve conversion
Maintain accurate activity, pipeline, and account records in Salesforce
Collaborate closely with sales leadership to refine messaging, targeting, and outbound strategy
Contribute to the evolution of client's SDR and lead-generation playbook
Qualifications
Soft Skills
Strong written and verbal communication skills, with the ability to tailor messaging to different audiences.
Sales Acumen: You can sell confidently and close quickly without coming off “salesy.”
Customer-Centric: You have a knack for listening deeply, asking the right questions, and providing tailored solutions.
Tech-Comfortable: You’re experienced with CRMs (e.g., Salesforce, HubSpot, Outreach), VoIP phone systems, and Shopify (or willing to learn).
Process-Oriented: You follow procedures with accuracy while maintaining a sense of urgency.
Objection Handling: You possess strong live objection-handling skills, showing resilience when facing pushback, and the ability to confidently navigate tough conversations to turn rejections into pipeline opportunities.
Strong navigation and research skills: Able to conduct research on prospective clients’ businesses to support sales conversations
Proven experience in CRM Systems, preferably (e.g., Salesforce, HubSpot, Outreach).
Comfort with high-volume outreach while maintaining message quality and personalization.
Ability to learn and consistently apply a structured qualification framework
Must be committed to working onsite as required.
Technical Skills & ISP Requirements
Superior web navigation and computer skills
Proficient with Microsoft applications, understanding technology and different software programs - outbound dialer, salesforce, HubSpot or similar CRM software and outreach a plus, scheduling on calendar day to day, zoom/google meetings/teams.
Experience, Education, Age
Minimum of 2 years sales experience in a call center environment, with an experience in an outbound B2B environment is required.
Cold calling, calling sequences, and live objection handling experience is required.
Prospecting, lead qualification, and meeting booking experience is required
Familiarity with Salesforce or sales engagement tools is a plus.
Advertising knowledge is a big plus.
At least 2 years in College, any course or Senior High School graduate or its equivalent.
Must be of legal age to work in the Philippines; minimum of 18 years old.
Skills Required
- At least 2 years of sales experience in a call center environment
- Outbound B2B sales experience
- Cold calling and calling sequence experience
- Live objection-handling experience
- Prospecting, lead qualification, and meeting booking experience
- Proven CRM experience, preferably Salesforce, HubSpot, or Outreach
- Comfort with high-volume outreach while maintaining personalization and quality
- Ability to learn and apply a structured qualification framework
- Strong written and verbal communication skills
- Strong web navigation and computer skills
- Proficiency with Microsoft applications and sales, scheduling, conferencing, and CRM software
- At least two years of college, any course, senior high school graduation, or equivalent
- Legal age to work in the Philippines, minimum 18 years old
- Advertising knowledge
- Familiarity with Salesforce or sales engagement tools
- Shopify experience
What We Do
Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because we believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for our partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with our proprietary analytics and technology to implement effective strategies so our partners can reach their full potential. We develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support. Our Culture We’re a group of trailblazers and doers. We love knocking down a complex problem and finding a solution. We challenge each other every day to perform our best, and take care of each other while doing it. At FPS, we are committed to creating an exciting culture of collaboration, innovation, leadership and fun. We take the time to invest in our people, providing them with comprehensive tools and training, and develop fulfilling paths for long-term career growth. Our team operates according to four core values that govern everything we do! - Integrity: Do what’s right and put team before self. - Excellence: Deliver exceptional results and reward performance. - Accountability: Take ownership and pride in our work. - Grace: Respect and appreciate one another; make your work personal! Interested? We're Hiring! We’re looking for smart, driven and talented people at all levels to join our rapidly growing team here in Kansas City, Missouri, USA, Waltham, Massachusetts, USA, Manila, Philippines and Chennai, India.
