Business Development Representative

Posted Yesterday
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Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MYS
In-Office
Junior
Cloud • Information Technology • Professional Services • Sales • Software
As a leader in Enterprise Resource Planning, we're the essential partner for the world's most essential businesses.
The Role
Generate and qualify inbound and outbound leads, build relationships with mid-to-large prospects (including C-level), set on-site appointments for outside sales, meet quota and scorecard metrics, enter CRM data, conduct market research, and support territory managers to drive ANZ revenue growth.
Summary Generated by Built In

As a Business Development Representative , you will build relationships, generate and cultivate leads, and set on-site appointments for the outside Sales Team. You will be responsible for attaining a quota on a monthly, quarterly, and annual basis. We are seeking applicants with a strong work ethic, a bottom-line focus, and the desire to grow company revenue to support ANZ market growth objectives. 

What you will be doing:  

  • Respond to ‘warm’ inquiries to understand interest in our products via phone, email, social media, etc. (‘Warm’ is defined as a prospect who has responded to a marketing campaign).  

  • Cultivate net new mid-sized and large prospects through outbound prospecting efforts (identify targets, prepare for prospecting, prospecting, handoff to sales).  

  • Engage with mid-sized and large prospects, building relationships with relevant roles (C-Level).  

  • Assist sales counterparts by building pipeline, delivering qualifying leads, and cultivating new prospects to enable them to achieve the company’s revenue objectives.   

  • Achieve and exceed daily, weekly, and monthly scorecard metrics (such as calls scheduled, calls completed, qualified opportunities, and deals) and enter data into our customer relationship management software.  

  • Conduct market research to be followed up by the Territory Managers in the field.   

  • Continuously learn our applications/value proposition/differentiation to enhance conversations.   

What you will likely bring: 

  • Demonstrate excellent phone voice, manner, written, and verbal communication skills with proven leadership experience and a desire to move into future leadership roles. 

  • Experience fielding questions from prospects and customers about the company, products, services, and implementation.   

  • Preferred telephone sales experience, or solution selling experience in the software industry. 

  • Cultivate and manage existing leads in a sales pipeline through preliminary sales stages and have held individual quota goals with a proven track record preferred. 

What could set you apart: 

  • Bachelor's degree preferred.  

  • 2+ years of outbound sales, tele sales or inside sales experience, and 2+ years of experience in related industry (manufacturing, distribution, retail, lumber, auto) with a knowledge of marketing and sales.   

#LI-AP1 #LI-HYBRID

About Epicor 

At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. 

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits 

  • Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. 

  • Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. 

  • Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. 

  • Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. 

  • Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. 

  • Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. 

  • Global Mobility: Comprehensive support for international relocations and permanent residency processes.  

Equal Opportunities and Accommodations Statement 

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.  

We are an equal-opportunity employer.  

Recruiter:

Danial Azizi

Skills Required

  • Excellent phone, written, and verbal communication skills and professional manner
  • Ability to cultivate and engage mid-sized and large prospects, including C-level stakeholders
  • Experience fielding prospect and customer questions about products, services, and implementation
  • Ability to achieve daily, weekly, and monthly scorecard metrics and accurately enter data into CRM
  • Telephone sales or solution selling experience in the software industry
  • Proven track record managing leads, meeting individual quota goals, and qualifying opportunities
  • Bachelor's degree
  • 2+ years outbound/tele/inside sales experience and 2+ years in related industries (manufacturing, distribution, retail, lumber, auto)

Epicor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Epicor and has not been reviewed or approved by Epicor.

  • Healthcare Strength Health coverage (medical, dental, vision) is characterized as decent to solid, complemented by wellness resources. Company materials highlight health and wellness programming alongside core plans.
  • Leave & Time Off Breadth Flexible or unlimited PTO exists in U.S. roles, and the organization emphasizes taking time to recharge. When team norms support it, the flexibility is considered a meaningful perk.
  • Retirement Support A 401(k) with company match is available as part of the standard offering. The match level is generally viewed as modest but serviceable.

Epicor Insights

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The Company
HQ: Austin, TX
6,280 Employees
Year Founded: 1972

What We Do

We’re the Digital Brains of Our Customers’ Operations We help businesses stay future-ready with cognitive ERP that connects people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

Why Work With Us

Our policies are built on mutual trust, support, and a commitment to maintaining a healthy work-life balance. That's why we encourage you to take the time off you need to rest, recharge, and reconnect.

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