Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
Key Responsibilities
Prospecting & Outreach
Execute daily outbound prospecting through cold calls, emails, LinkedIn, and other channels to generate new opportunities.
Respond quickly to customer responses uncovering true business needs and aligning the AE to help solve them.
Maintain a consistent follow-up cadence to boost engagement and response rates.
Qualification & Meeting Setting
Research assigned territories to identify target accounts, key decision-makers, and buying signals.
Ask discovery questions to uncover each prospect's goals, challenges, and technology needs.
Book qualified discovery meetings for Account Executives that convert into pipeline.
Collaboration & Strategy
Partner with Account Executives to build account development and prospecting plans.
Stay current on SHI's solutions, market trends, and the competitive landscape to position value effectively.
Tracking & Performance
Accurately log prospect interactions and opportunity details in CRM and sales engagement platforms.
Meet or exceed activity, meeting-setting, and pipeline-generation goals.
Behaviors and Competencies
Communication: Delivers clear, persuasive messaging across phone, email, and virtual channels, and adapts style to different audiences.
Persistence & Resilience: Maintains motivation and a positive attitude through high call volumes, objections, and rejection.
Time Management: Prioritizes a high volume of outreach and follow-up tasks to consistently hit daily and weekly activity targets.
Curiosity & Active Listening: Asks strong discovery questions and listens for needs, pain points, and buying signals.
Self-Motivation: Takes initiative to identify opportunities and drive personal performance without explicit direction.
Coachability & Self-Development: Seeks feedback, applies coaching, and sets personal development goals to improve results.
Decision-Making: Evaluates prospect fit and prioritizes outreach efforts to maximize pipeline impact.
Interpersonal Skills: Builds rapport quickly and establishes credibility with prospects and internal partners.
Performance Management: Tracks progress against activity and pipeline goals and adjusts approach as needed.
Business Development: Identifies potential opportunities, proposes outreach strategies, and takes action independently.
Skill Level Requirements
Ability to conduct cold calling and outbound prospecting to identify new business opportunities — Basic
Ability to qualify prospects and uncover needs through effective questioning and active listening — Basic
Ability to manage and prioritize a high volume of outreach and follow-up tasks — Basic
Experience using CRM and sales engagement platforms to track activity and manage pipeline — Basic
Ability to communicate value propositions effectively across phone, email, and virtual channels — Basic
Ability to build relationships with prospects and gain access to key decision-makers — Basic
Strong organizational and time management skills with the ability to meet activity and performance goals — Basic
Other Requirements
Bachelor's Degree preferred, but not required.
1–3 years of experience in business development, sales development, inside sales, lead generation, or outbound prospecting preferred.
Demonstrated experience with cold calling, lead qualification, appointment setting, or pipeline generation preferred.
Experience with CRM platforms (SHI AX, Salesforce, Dynamics, HubSpot, or similar) and sales engagement tools preferred.
Familiarity with Microsoft Office applications required.
The estimated annual pay range for this position is $40,000 - $100,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Completed Bachelor's Degree or relevant work experience
- 1-3 years of IT sales experience in an Identity and Access Management (IAM) role with large commercial and/or enterprise clients
- Client relationship building and new business development skills
- Ability to cold call and create new business opportunities
- Ability to identify, create, develop, and manage high-impact sales opportunities and lead a team to meet targets
- Negotiation skills and ability to finalize business transactions
- Understanding of key business principles and effective decision-making
- Time and project management skills; ability to prioritize responsibilities
- Fluency in SHI AX, CRM, and Microsoft Office tools
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
