Sales Development Representative (Hybrid) (Position located in New York)

New York positions open to candidates located in the New York area.

About KnowBe4:

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

KnowBe4 has recently acquired Egress, a recognized leader in integrated cloud email security, to drive innovation in AI-powered human risk management.

About the Role:

The Sales Development Representative (SDR) is the key player in kickstarting our sales process. As an SDR, you’ll generate opportunities and build our revenue pipeline through a mix of inbound lead conversion and outbound (cold) prospecting. You’ll research potential clients, craft compelling messages, and schedule meetings for our Territory and Account Executives.

This is your chance to launch a rewarding career in cybersecurity sales while making a real impact.

Why this Role is Great for Early-Career Professionals

• Comprehensive Training: You’ll start with a thorough onboarding program covering cybersecurity fundamentals and sales techniques. Ongoing mentorship from management, Account Executives, and the Sales Enablement team ensures you stay supported and growing.
• Career Progression: Many of our high-performing SDRs are promoted within 18 months, moving into more senior sales roles or leadership positions. This role is your gateway to long-term success in sales and beyond.
• Leadership Development: Our experienced leadership team is dedicated to helping SDRs excel. We’ll work with you to develop a personalized career plan so you can achieve your goals.

What You’ll Do

• Identify and research organizations that fit KnowBe4’s ideal customer profile.
• Reach out to key stakeholders via phone, email, and LinkedIn with personalized, impactful messaging.
• Address objections and create excitement about meeting with our team.
• Collaborate with Territory/Account Executives to generate opportunities and drive revenue growth.
• Keep detailed records of activities in our CRM.
• Share your results and insights with leadership during monthly business reviews.

What We’re Looking For

Whether you’re new to sales or have some experience, we’re looking for enthusiastic and driven individuals ready to grow with us. Our ideal candidate is:

• Curious: You ask questions and never stop learning.
• A Team Player: You enjoy supporting others and aren’t afraid to ask for help.
• Coachable: You seek feedback, embrace it, and apply it to improve.
• Passionate: You’re excited about sales, personal growth, and the value KnowBe4 provides.
• Fun-Loving: You value a workplace where collaboration and social activities make work enjoyable.

Must-Haves

• Strong verbal and written communication skills.
• A friendly and engaging phone presence.
• A “pleasantly persistent” attitude.
• Resilience and the ability to thrive despite rejection.
• Organizational skills with a focus on results.

Nice-to-Haves

• Experience with MS Office, Gmail, Google Docs, and CRM systems.
• Familiarity with sales tools or IT security concepts.

The compensation for this position ranges from $82,000 - $87,000 including base, bonuses and commissions.