Sales Development Representative (SDR)

Reposted Yesterday
New York, NY, USA
In-Office
100K-100K Annually
Junior
Software
Autonomous IT for the modern enterprise.
The Role
The Sales Development Representative will generate new business leads, qualify prospects, collaborate with the sales team, and manage sales data in CRM software.
Summary Generated by Built In
Description

More about Atera:

Atera is leading the future of IT with the world’s first Autonomous IT platform, with built-in AI agents. At its core is IT Autopilot, functioning as a personal IT professional for every employee, and AI Copilot, an IT technician’s companion designed to boost productivity and efficiency. The full-stack platform unifies RMM, ticketing, help desk, patch management, and all essential IT operations into one secure, scalable solution. Trusted by 13,000+ customers in 120+ countries, Atera helps organizations scale, boost service quality, and turn IT into a driver of lasting business growth. 

More about the role:

Atera is actively seeking a highly motivated and target-oriented individual to join our dynamic sales team. If you are energetic, curious, creative, and excited about working in a fast-paced, SaaS-based, high-tech environment, we want you on our team. As part of Atera's Sales Development team, you will play a crucial role in the success of our sales efforts by owning the top of the funnel: pipeline creation. You will often be the first point of contact for potential customers, making a lasting first impression and qualifying leads to determine the next steps.

Key Responsibilities:

  • You're the face of Atera, the first line of contact with every inbound lead, usually on the phone, sometimes on video, and other times at conferences and events
  • While mainly managing inbound leads, you'll occasionally jump in to support outbound leads too
  • Qualify leads and move them forward to AEs when they're a strong match to the ICP
  • Conduct a masterful discovery, whether it's a cold call or a scheduled call
  • Keep your pipeline reliably accurate and beautifully clean
  • Stay resilient and successful in the face of incredibly fast-paced change

Requirements:

  • Minimum of 1+ years in sales
  • Experience in cold calling and generating quality leads
  • Familiar with BANT, MEDDPICC, or similar
  • Organization and prioritization are your superpower, you basically have a patent pending on how to manage a calendar
  • Attend events and conferences as required to represent Atera
  • You wield AI as a tool, not as a crutch
  • Ability to be incredibly self-sufficient, strive for excellence, and be able to find joy with your customers and colleagues

So…what’s so great about working at Atera? 

At Atera, our offices are buzzing with the sounds of teamwork and bubbling with laughter and mutual empowerment. We recognize that sounds cheesy, but we’re really a team driven by shared purpose and passion, fostering a culture of collaboration, transparency, winning as a team, and excellence. We’re passionate about pushing team members to take charge, give back to our community, and embrace a little competitive spirit. Atera’s dynamic environment supports learning, internal mobility, and curiosity, so there’s never a dull moment. Join us and let’s make things interesting!



Compensation and Benefits: 

The annual salary for this role is $100,000 OTE and includes stock options, comprehensive health insurance (including dental and vision care), and a generous allocation of paid vacation days.

The role is on a hybrid model with three office days per week from our offices at 1PENN, balancing collaboration and remote work flexibility.

Commitment to Diversity and Inclusion: 

At Atera, we are dedicated to fostering a culture of equality, diversity, and inclusion. We are committed to eliminating discrimination in all its forms and value the unique perspectives and contributions of each individual. Our recruitment process is merit-based, ensuring that qualified candidates are considered regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.We strive to build a workforce that reflects the diversity of society and our customer base, creating an inclusive environment where every employee feels valued, respected, and empowered to excel.

Skills Required

  • Minimum of 1+ years in sales or related business experience
  • Strong communication and interpersonal abilities
  • Ability to multi-task and thrive in a fast-paced environment
  • Experience in cold calling and generating new leads
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The Company
405 Employees
Year Founded: 2011

What We Do

Autonomous IT for the modern enterprise. Robin by Atera resolves IT issues end-to-end so people can just work. Atera is leading Autonomous IT, a new category of enterprise AI where agents don't just assist technicians, they resolve issues independently, end-to-end, without human intervention. Robin by Atera, the company's Autonomous IT agent, detects, diagnoses, and resolves technical issues at the endpoint and in the cloud, outperforming other existing solutions with a 92% autonomous resolution rate and 2-minute average resolution time (vs 82 hours, the industry median.) The Atera platform consolidates remote monitoring, service desk, ticketing, and automation into a single system with configurable guardrails, full audit trails, and native integration with ServiceNow, Azure AD, and Intune. Named a Visionary in the 2026 Gartner® Magic Quadrant™ for Endpoint Management Tools. G2 #1 in AIOps. CRN AI Hot 20 alongside Microsoft, Salesforce, and CrowdStrike. Trusted by Boeing, Mitsubishi Electric, Marriott, University of Oxford, NBC Universal, and Virgin Hotels. 13,000 customers across 120+ countries. Atera is backed by leading institutional investors and serves organizations that need to scale operations without scaling headcount, turning IT from a cost center into a strategic capability.

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