Sales Development Representative

Posted 2 Days Ago
Hiring Remotely in New York, NY, USA
In-Office or Remote
Junior
Cloud • Payments • Software
Xplor Technologies powers the experiences at the heart of everyday life.
The Role
As a Sales Development Representative, the role focuses on cold calling to educate prospective customers and book meetings for Account Executives, while managing sales activities through CRM.
Summary Generated by Built In
Company Description

Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. 

Job Description

As a Sales Development Representative (SDR), you’ll be the first outreach to prospective customers, educating them on how Momence can help grow their business and free up valuable time. This is an inside sales role, focused on cold calling outbound leads, with the goal of booking meetings with prospective customers for our Account Executives. Your quota is based on qualified opportunities produced from your booked meetings. You will:

  • Introduce prospective customers to Momence via cold calls (and the occasional email); while there may be occasional work with warm leads, the core focus of this role is cold calling
  • Drive lead generation for the sales team by creating qualified opportunities
  • Identify influencers and decision makers in an organization
  • Manage sales activities, opportunities, and account information in our CRM (Hubspot)

This role supports Momence’s top-of-the-funnel outbound lead qualification. We like to set the expectation that new SDRs will spend about 12 months learning, growing, and contributing to the team in this role before looking to progress to another role within Momence.

You’ve got the sales know-how; we’ve got the Momence know-how. We’ll set you up with the training, information, leadership, and teammate support you need to hone your skills and experience to suit Momence’s unique value proposition and the prospects in our ideal customer profile(s) (ICP). You’ll spend a training-heavy first week getting a sense of the tools, resources, tech stack, and customer info you need to feel ready hitting the phones in week 2, as you gradually begin ramping to full quota attainment. 

This is a full time, non-exempt, remote role for which we’re considering qualified candidates who reside in and are authorized to work from any location in the United States.

Working arrangements:

Fully Remote: You can work fully remote within US in this position, provided you have eligible working rights.

#LI-Remote

Qualifications

About you

You love speaking with people, enjoy tackling tricky problems, and aren’t the least bit skittish about cold calling. You’re hungry to connect with prospects who respond well to empathy, active listening, curiosity, drive, and customer focus. If you’re driven by quota attainment, love helping small business owners out, are a clever problem solver, have at least a year of successful Sales experience, and feel comfortable with Sales fundamentals (think: closing, overcoming objections, driving the conversation, etc.) this could be a great role for you.

What you should have

While we welcome experience from a wide range of career and industry backgrounds, all candidates should meet the following qualifications for consideration:

  • 1+ years of sales experience
  • Demonstrated capacity for high volume phone work
    • Successfully ramped Momence SDRs typically average 160+ outbound dials a day (with the use of a dial-assist tool)
  • Disciplined work ethic and eagerness to learn
  • Excellent phone presence
  • An empathetic, service-oriented, problem solving sales approach

 

We'll be particularly excited if you also have

  • 1+ year of outbound cold-calling experience
  • Experience working in early stage startups
  • Personal or professional experience in the customer verticals we serve (fitness, yoga, wellness, classes, etc.)
  • Experience working, communicating, and connecting with small business owners

At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.

Additional Information

Values and Life at Xplor

Our five core values guide us from how we hire and recognise our team members to how we interact with our customers day to day:

  • Find a better way
  • Do the right thing
  • Say it straight
  • Win together
  • Own the outcome

If these values sound like you, and describe people you want to work with, you will thrive at Xplor.

As an Xplorer, you will be part of a global network of talented colleagues who will support your success. We look for commonalities and shared passions and give people the tools they need to deliver great work and grow at speed.

Some of our perks and benefits are:

  • Paid Parental Leave benefit programs
  • #GiveBackDays/Commitment to social impact – 3 extra days off to volunteer and give back to your local community
  • Ongoing dedication to Diversity & Inclusion initiatives such as D&I Council, Global Mentorship Program
  • Access to free mental health support
  • Flexible working arrangements

Ready to apply?

To start your application, please submit your resume, and we will be in touch as soon as we can. Please include the word "moonshot" at the top of your message to the Hiring Manager so that we know you took the time to read our job ad.

More about us 

More than 130,000 businesses in 72+ countries rely on Xplor to run their day and get paid, processing over $47 billion in payments annually. Our connected ecosystem helps operators spend less time managing complexity and more time delivering the experiences that matter most. 

Xplor is backed by world-class investors Advent International, Battery Ventures, and Silver Lake. 

Good to know

To be considered for employment, you must be legally authorized to work in the country you're applying for. Xplor does not sponsor visas, either at the time of hire or at any later time. 

We kindly ask you to apply through our careers portal or external job boards only. Please don't send your application via email.

To learn more about us and our products, please visit xplor.com/careers/. 

We also invite you to check out our Candidate FAQs for more information about our recruitment process xplor.com/recruitment-faqs/.

EEO and Artificial Intelligence

We believe in transparent hiring. We use an applicant tracking system that includes artificial intelligence-enabled features to assist with the screening and assessment of job applications, such as candidate scoring or ranking. These tools support our recruitment process, but all hiring decisions are made by our recruitment team following human review. We do not rely on artificial intelligence to make final hiring decisions. Find our Candidate AI Usage guidelines here.

Xplor is proud to be an Equal Employment Opportunity employer. We're dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, veteran status and age. Applications are encouraged from all sectors of the community. All Information will be kept confidential according to EEO guidelines. 

Xplor is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Xplor will take steps to ensure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us via [email protected]

We make it a priority to respond to every applicant.

Skills Required

  • 1+ years of sales experience
  • Demonstrated capacity for high volume phone work
  • Excellent phone presence
  • Disciplined work ethic and eagerness to learn
  • An empathetic, service-oriented, problem solving sales approach

Xplor Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Xplor Technologies and has not been reviewed or approved by Xplor Technologies.

  • Leave & Time Off Breadth Leave options appear broad, with generous PTO and paid sick days frequently highlighted as a notable part of the overall package. Paid volunteer time and bereavement leave add additional time-off breadth beyond standard vacation policies.
  • Retirement Support Retirement support is positioned as a meaningful component of total rewards, including a 401(k) match that is described with a clear match formula. Eligibility for performance bonuses and mentions of equity/pension options further contribute to perceived long-term value for some roles.
  • Healthcare Strength Healthcare coverage is described as comprehensive, spanning medical, dental, vision, life, and disability insurance, alongside U.S.-specific supports like an FSA. Mental health support through an employee assistance program and wellness programs strengthen the overall health-and-wellbeing offering.

Xplor Technologies Insights

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The Company
HQ: Atlanta, GA
3,100 Employees
Year Founded: 2021

What We Do

WHAT WE DO At Xplor, we build easy-to-use technology for the businesses that make up everyday life – whether booking a gym session, dropping the kids at daycare, registering for a community center class, fixing your furnace, or playing 18 holes on Saturday.  That’s what people expect in the experience age – and why more than 130,000 businesses across 72+ countries use our integrated software and embedded payment solutions to attract, connect, engage, and retain their customers.   Our platform processes $47 billion in payments annually because we've made it simple for businesses to get paid, manage their operations, and focus on what they do best: serving their customers.   WHY JOIN XPLOR? • Work that has real-world impact: What we build helps businesses serve customers more effectively, and adapt as their businesses grow. When our customers succeed, everyday life works better for millions of people around the world. • Technology with purpose: We build technology for real operators solving real-world problems. That means designing products that fit how businesses actually work, helping customers make better decisions, and creating tools that improve both operations and the experiences they deliver. • A portfolio with breadth and depth: Our teams support a diverse set of industries, including fitness and leisure, golf and club, recreation, field services, garment care, education, and payments. That means the opportunity to solve meaningful challenges across multiple markets, while contributing to one shared company vision. OUR VALUES Our values shape how we lead, how we make decisions, and how we work every day. • Find a better way: We challenge outdated processes, improve the way we work, and look for smarter solutions. We bring ideas, not just problems, and stay open to better ways forward. • Do the right thing: We act with integrity, make ethical decisions, and hold ourselves to a high standard. We own mistakes quickly, learn from them, and apply our principles consistently. • Say it straight: We communicate clearly, and with respect. We share context, not just outcomes, give timely feedback, and speak up early when something needs attention. • Win together: We work across teams and functions with trust and shared purpose. We seek input early, assume positive intent, and celebrate success together. • Own the outcome: We take responsibility for results. We follow through, solve problems, and step in when something needs to be fixed.

Why Work With Us

At Xplor, you get room to grow, work that has real impact, and a team where you can bring your whole self. In return, we ask you to put people first, innovate fearlessly, and aim high. Be part of a global community built to help you – and the businesses we serve – thrive.

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