The Role
The Business Development Officer identifies new opportunities for growth, manages client relationships, executes sales plans, guides product development, analyzes business performance, and collaborates with internal teams to enhance service offerings.
Summary Generated by Built In
Key Responsibilities
1. Business Growth and Strategy
- Identify and evaluate new business opportunities to drive revenue growth and expand
company’s market presence.
- Develop and implement strategic plans to achieve business objectives in line with company
goals.
- Analyze market trends, competitor activities, and customer needs to identify opportunities for
innovation and improvement.
2. Relationship Management
- Build and maintain strong relationships with corporate clients, agents, and strategic partners.
- Collaborate with key stakeholders to establish long-term partnerships that enhance company's
service offerings.
- Act as the primary point of contact for clients, ensuring excellent service delivery and
satisfaction.
3. Sales and Revenue Generation
- Develop and execute sales plans to meet or exceed revenue targets.
- Identify cross-selling and upselling opportunities to maximize customer value.
- Monitor sales performance and provide regular reports and insights to the management team.
4. Product Development and Innovation
- Work closely with product development teams to align offerings with market needs.
- Provide feedback from customers and partners to guide the development of new services or
features.
- Ensure that all products comply with industry regulations and standards.
5. Reporting and Analytics
- Prepare detailed reports on business performance, including key metrics, challenges, and
growth opportunities.
- Use data and analytics to assess the effectiveness of business development strategies.
- Provide actionable recommendations for continuous improvement.
6. Team Collaboration
- Work collaboratively with marketing, operations, and finance teams to ensure seamless
implementation of strategies.
- Provide training and guidance to support staff and agents to improve performance and align
with business objectives.
Requirements
Qualifications and Experience
Education
- Bachelor’s degree in Business Administration, Marketing, Finance, or a related field. A
master’s degree is an added advantage.
Experience
- Minimum of 1-2 years of experience in business development, sales, or a related role,
preferably within the telecommunications or financial services industry.
- Proven track record of achieving and exceeding revenue targets
Skills and Competencies
- Strong knowledge of the mobile money industry and financial technology trends.
- Excellent interpersonal and communication skills, with the ability to build and maintain
relationships at all levels.
- Strategic thinker with the ability to identify and pursue opportunities in a competitive
environment.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Office Suite and CRM tools.
- Ability to work under pressure and meet tight deadlines.
- Fluency in English and Swahili is required
Benefits
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a talented and dynamic team.
- Career growth and development opportunities.
- A collaborative and innovative work environment.
Skills Required
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field
- Minimum of 1-2 years of experience in business development, sales, or a related role
- Fluency in English and Swahili
- Proficient in Microsoft Office Suite and CRM tools
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The Company
What We Do
Ubuntu Impact Limited is a Human Capital Consulting Firm committed to delivering reliable solutions that drive positive change and foster substantial growth for organizations and people.
