Business Development Manager

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3 Locations
In-Office or Remote
Mid level
Big Data • Cloud • Information Technology
The Role
Drive B2B revenue growth through enterprise services and solution selling. Develop new business, manage strategic customer relationships, negotiate contracts and pricing, support renewals, create account plans, and deliver proposals. Collaborate with internal, regional, global, and channel teams to execute sales strategies, meet KPIs, and promote records management, digital transformation, and information management solutions.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About Iron Mountain (https://www.ironmountain.com/hk/zh/about-us/history)

At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers.


Position: Business Development Manager

Immediate Supervisor: Head of Commercial


Job Summary:

• Responsible for B2B services-oriented and solution selling to achieve revenue growth in allocated industry sectors for new and existing customers.

• Manages all strategic aspects of the customer relationship with IRM commercially, including new sales, contract negotiations, pricing and proposals.

• Liaise with other Managers/Sections in execution of major pipelines.

• Responsible for developing excellent relationships with customers.


Job Responsibilities:

• Develops strategies and executes the necessary activities to win New Business from new accounts in allocated industry sectors, including exploring with channel partners.

• Drive business growth in all lines of business, including offerings of information management services and digital solutions, with a transformation pitch, to develop compelling solutions with the supporting teams.

• Develops Account Planning strategies for your top customers and manages excellence in account management for key accounts by identifying initiatives and delivering business values.

• Meet regularly with customers to promote IRM services in the existing customer database and provides customers regular updates on our market differentiators and continuous improvement.

• Strategically manages key customers’ renewal processes and pricing by implementing customer retention strategies with customer success team.

• Collaborate with global/regional team on execution of company’s strategies

• Provide timely, accurate, competitive pricing and proposal on all prospects submitted for pricing and approval.

• Plans, develops and ensures that KPIs and business targets are met, using salesforce.com as a central repository for all data updates, provides reporting requirements at timely basis.

• Be good team players to collaborate with the sales team and extended teams in meeting the overall KPIs.


Requirements:

• Degree holder in any disciplines.

• A track record of high performance in enterprise selling roles with over 3 years’ experience, on services-oriented selling and solution selling is preferable.

• Strong understanding of enterprise customers and market dynamics and requirements, process good selling and growth skills especially on selling services and solutions for the transformation initiatives.

• Account management experience, particularly in a high-sales performance management environment.

• Possess strong personal presence with good networking, influencing and communication skills.

• Excellent presentation and verbal/written communications skills, strong organization, multi-tasking and time-management proficiency.


Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, colour, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, please click on the link https://www.dol.gov/agencies/ofccp/posters

Category: Sales

Skills Required

  • Degree in any discipline
  • More than 3 years of experience in enterprise selling roles
  • Experience with services-oriented and solution selling
  • Strong understanding of enterprise customers, market dynamics, and business requirements
  • Strong selling and business growth skills, particularly for services and transformation solutions
  • Account management experience in a high-sales-performance environment
  • Strong networking, influencing, and communication skills
  • Excellent presentation and verbal and written communication skills
  • Strong organization, multitasking, and time-management skills

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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