The Role
Acquire and onboard new enterprise customers across Cape Town and coastal regions by selling connectivity, cloud, mobile, security, voice, and IoT solutions. Responsibilities include prospecting, solution selling, proposal development, ROI and business-case creation, negotiation, closing, revenue-target achievement, forecasting, customer relationship development, and transitioning acquired accounts to account management.
Summary Generated by Built In
Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of winning KFM’s Best of the Cape Awards: Best ISP in 2021 and 2022 being one of the fastest streaming ISPs on Netflix and a consistently top-rated ISP on MyBroadband. These accolades are not for nothing, as we constantly strive to improve our products, services, and solutions to enhance each customer’s experience. Having invested heavily in infrastructure, RSAWEB has built a strong presence in South Africa with Data Centres in Johannesburg and Cape Town.
Our Products and Services:
•Fibre-to-the-Home (FTTH)
•Fibre-to-the-Business (FTTB)
•Enterprise connectivity
•Mobile connectivity and data management
•Cloud infrastructure and more!
At RSAWEB, we are passionate about using our creativity, to provide innovative solutions and services, that allow our customers to succeed in all areas of life. We believe that we are in the business of connecting customers and businesses with each other and a world of infinite possibility and opportunity, through technology. Our mission transcends our values through every customer, every interaction, every connection, every day.
Our values:
•We Build Trust and Ownership
•We Honour & Respect People
•We Cultivate Passion & Creativity
•We Innovate Feverishly
•We Go the Extra Mile
•We Believe in Humility
•We Communicate Openly & Honestly
•We Make it Fun
•We Teach, Grow & Learn
•We Do More, With Less
Where will the successful candidate fit in?
This position is for a New
Business Development Manager in RSAWEB Business based in the Cape Town office. The role will
seek new customers in the Cape Town and coastal regions. It forms part of the RSAWEB
Business Direct Sales team. You will work closely with the National Sales
Manager and the Head of Business.
We are seeking to employ an
experienced, dynamic Business Development Manager to grow our client base in
the Cape Town region. The Business Development Manager will be tasked to promote
the sale of all products and solutions of RSAWEB Business by developing client
relationships, increasing the knowledge, and understanding of enterprise
solutions, products and services to clients, and advising clients in the best
fit, configuration and pricing of the solutions.
Core Description of the
role:
- This
role will focus on the acquisition of new customers for RSAWEB Business
in the Cape Town and coastal regions. The role is not accompanied by a set of
accounts as the focus is predominantly on finding and signing new logos (new
customers) and handing these over to the account management team after closure
and acquisition.
- Maximize
revenue and profit by seeking, planning, and executing an acquisition sales
strategy and plan optimized for RSAWEB Business target prospects.
- Build
a foundation for maximizing new business sales revenue and profit-based
solutions.
Job Responsibilities:
- Use
previous business development and solution selling experience to grow RSAWEB
Business’s customer base.
- Consistently
meet and exceed revenue targets.
- Attending
industry networking events and face to face customer meetings.
- Create tailor made offerings based on customer
specific requirement.
- Grow revenue for key accounts brought onboard, for
a pre-determined period, before handing accounts over to the account management
team for ongoing management.
- Identify
opportunities within the customer’s current connectivity, mobile, cloud,
digital etc. landscape and foster strong relationships to ensure customers are
ahead of their competitors by utilizing RSAWEB Business’s products and
services.
- The
ability to create meaningful proposals customized to each customer requirement.
- The
ability to aggressively manage the sales cycle to ensure customers are
onboarded quickly and efficiently.
- Effective
co-ordination and escalation of matters to relevant business managers.
- Maintain
accurate sales forecast and weekly activity reports.
- Achieve set monthly targets.
- Manage client expectations and be accountable for
meeting all aspects of Sales targets associated with new business development
function.
- Maintain good relations with internal stakeholders
to build long-term trust.
Requirements
- Minimum
of 5 – 7 years’ experience with selling Business
Connectivity, Cloud, Mobile, Security, Voice and/or IOT to large business
and enterprise customers.
- Successful
sales track record in a solution sales environment.
- Demonstrated ability to manage the entire sales
process to ensure delivery against key performance metrics, with a strong
emphasis on new business sales.
- Engage with prospective organizations to position
RSAWEB Business solutions through strategic value-based selling, business case
definition, ROI analysis, references, and analyst data.
- Comfortably interacts at the C-level.
- Uncover
and create new business opportunities through independent prospecting.
- Must
know how to negotiate and close deals under pressure and influence at all
levels.
- 3-Year
Diploma or Degree level preferential. Skills and experience will be evaluated
in lieu of a formal qualification.
- Excellent
teamwork and communication skills.
- Commitment
to delighting customers and creating a trusted environment for customers to
engage in.
- Ownership
– able to take responsibility, troubleshoot problems and work with teams to get
results.
- Ruthless
on customer service excellence.
- Must be proficient in both oral and written
communication skills.
- Able
to cultivate trust and credibility with peers and customers and maintain strong
working relationships at all levels of RSAWEB.
- Positive
attitude, self-motivated and managed.
- Energetic
and goal orientated.
Benefits
- Medical Aid contribution (Discovery)
- Reduced Gap Cover Rates (Turnberry Premier)
- Retirement Annuity Contribution (Allan Gray)
- Medical Insurance (Momentum - Health4Me)
- Discounted Internet Connectivity
- Access to an Employee Wellness Program (Lyra). Providing free 24/7/365 counselling for you and your family in your household, as well as other health and wellbeing resources, provided by registered professionals.
- A hybrid work environment that is linked to company policy (company policies may be adjusted as required to address market and other business demands over time).
- Exposure to latest industry technologies and standards
- Lastly, a work environment that rivals the very best!
If you have not heard from us within 2 weeks of submitting your application, please consider your application as unsuccessful.
Skills Required
- 5–7 years of experience selling business connectivity, cloud, mobile, security, voice, and/or IoT solutions to large business or enterprise customers
- Successful track record in solution sales
- Experience managing the complete sales process with emphasis on new business acquisition
- Ability to conduct value-based selling, business-case definition, ROI analysis, and strategic solution positioning
- Ability to interact comfortably with C-level stakeholders
- Ability to independently prospect and create new business opportunities
- Strong negotiation and deal-closing skills under pressure
- Three-year diploma or degree
- Excellent oral, written, teamwork, and communication skills
- Strong customer-service orientation and ability to build trust and credibility
- Self-motivated, energetic, goal-oriented, and able to work independently
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The Company
What We Do
RSAWEB is a South African internet service provider and technology company serving residential and business customers. It delivers fibre and other connectivity services alongside cloud infrastructure, mobile data management, security, IoT, and related digital solutions. The company positions itself as a technology partner, using its network and data-centre infrastructure to help customers increase revenue, manage risk, and control costs.
