Business Development Manager

Posted 6 Days Ago
Be an Early Applicant
Cape Town, Western Cape, ZAF
In-Office
Mid level
eCommerce • Retail
The Role
Drive client acquisition and business growth for e-commerce fulfillment solutions. Responsibilities include meeting sales targets, building strategic pipelines, developing acquisition strategies, conducting needs analyses, managing client KPIs and SLA performance, preparing reports, presenting to senior stakeholders, and collaborating with operational teams to improve partnerships. The role requires travel within South Africa as needed.
Summary Generated by Built In

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Business Development Manager to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

Your responsibilities can include:

  • Deliver on sales targets focused on acquiring quality clients
  • Creating and maintaining a robust sales pipeline with focus on key strategic clients
  • Conceptualise and execute on new client acquisition strategies
  • Be able to perform needs analysis for potential clients
  • Feedback to Senior Management on both sourcing strategies for new clients, and our service delivery for existing client partnerships
  • Able to manage data to create executable actions and report on findings
  • Able to work with operational teams to relay client needs or concerns to create executable actions
  • Able to work cross-functionally within the business to optimize client partnerships
  • Ability to present to and build relationships with senior  managers and clients
  • Provide national partners with weekly and monthly performance reports around agreed SLA’s
  • Monitor and analyze the performance of client-specific KPIs, preparing and presenting partner performance review meetings to the TDT & Takealot business
  • Ensure client partners are also kept accountable on all aspects of their agreed service delivery SLA’s for continuous operational performance
  • Traveling within South African provinces as required 

Qualifications and experience:

  • 3 - 5 years solution sales experience, preferably in the retail and/or software solutions industry OR Proven track record of hitting goals and targets
  • Bachelor's Degree or Advanced Diploma
  • If the Degree / Diploma qualification requirement isn’t met, at least 7 years sales experience
  • Solution sales experience, preferably in the retail and/or software solutions industry OR Proven track record of hitting goals and targets

Attributes required :

  • Experience presenting to senior managers
  • Experience in generating leads through physical and digital means
  • Proven track record of delivering results in business growth and development or client acquisition
  • Competence in Excel (Google Sheets) & PowerPoint (Google Slides)
  • Experience in an e-commerce environment is an advantage
  • Ability to go beyond what is expected
  • Commercially-minded, strong negotiator
  • Data-driven and analytical
  • Solutions-oriented, can-do attitude; self-motivated
  • Excellent communication and presentation skills
  • Ability to develop senior level relationships effectively
  • Strong prioritization and time management skills
  • Comfortable with change and excellent team player
  • Ability to manage multiple opportunities simultaneously

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Skills Required

  • 3–5 years of solution sales experience, preferably in retail or software solutions, or a proven track record of meeting goals and targets
  • Bachelor’s degree or Advanced Diploma
  • At least 7 years of sales experience if the degree or diploma requirement is not met
  • Experience presenting to senior managers
  • Experience generating leads through physical and digital channels
  • Proven results in business growth, business development, or client acquisition
  • Competence in Excel or Google Sheets and PowerPoint or Google Slides
  • Excellent communication and presentation skills
  • Ability to build effective senior-level relationships
  • Strong negotiation, prioritization, and time management skills
  • Ability to manage multiple opportunities simultaneously
  • E-commerce experience

takealot.com Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about takealot.com and has not been reviewed or approved by takealot.com.

  • Fair & Transparent Compensation Pay is considered aligned with qualifications in select office and tech functions. This indicates pockets where compensation matches role expectations despite broader variability.
  • Wellbeing & Lifestyle Benefits Employee discounts and company-supported learning opportunities are available to some permanent staff. These perks add non-cash value that can help offset leaner core benefits in certain teams.
  • Leave & Time Off Breadth Paid sick leave, holidays, and flexible scheduling appear in some roles. Such time-off and flexibility elements contribute positively where offered.

takealot.com Insights

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The Company
HQ: Cape Town
5,026 Employees
Year Founded: 2011

What We Do

Takealot.com is the leading eCommerce retailer in South Africa and one of the largest, most innovative eCommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that our customer comes first. Need help or have a question? Reach out to us via our Help Center for assistance https://www.takealot.com/help-centre Our focus is dedicated to improving the customer experience, from the moment they arrive on our website to the moment they receive their order. By aligning ourselves to this philosophy, we believe Takealot will be the #1 shopping destination across Africa.

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