Business Development
Manager – Technology (Hotel Industry)
Job Title
Business
Development Manager – Technology
Department
Sales
& Business Development
Job Summary
The
Business Development Manager is responsible for driving business growth by identifying,
developing, and managing relationships with hotels, hospitality groups, and
strategic partners. The role focuses on promoting the company's technology
solutions, generating new business opportunities, and achieving sales targets
while ensuring high customer satisfaction.
Key Roles & Responsibilities
Business Development
- Identify and develop new
business opportunities within the hotel and hospitality industry.
- Generate leads through
networking, referrals, cold calling, email campaigns, and industry events.
- Build and maintain strong
relationships with hotel owners, General Managers, IT Managers, and
procurement teams.
- Conduct product
presentations and technology demonstrations for prospective clients.
- Prepare and deliver
customized business proposals and commercial quotations.
- Negotiate pricing,
contracts, and commercial terms to close sales.
Sales & Revenue Growth
- Achieve monthly, quarterly,
and annual sales targets.
- Develop and execute
strategic sales plans to expand market presence.
- Identify opportunities for
upselling and cross-selling technology solutions.
- Maintain a healthy sales
pipeline and provide accurate sales forecasts.
Client Relationship Management
- Build long-term
relationships with existing customers.
- Ensure smooth onboarding of
new clients by coordinating with implementation and support teams.
- Address customer concerns
and ensure timely resolution.
- Conduct regular client
visits to strengthen business relationships.
Market Research & Strategy
- Monitor hospitality
technology trends and competitor activities.
- Identify new market
opportunities and customer requirements.
- Collect customer feedback to
support product improvements and business strategies.
Collaboration
- Work closely with the
marketing team on lead generation campaigns.
- Coordinate with technical
and implementation teams for successful project execution.
- Share market insights and
customer feedback with management.
Requirements
- 0–2 years of experience in
business development or B2B sales.
- Experience selling
technology solutions to hotels or the hospitality industry is preferred.
- Experience with SaaS,
hospitality software, hotel management systems, or enterprise technology
solutions is an advantage.
- Strong sales and negotiation
skills.
- Excellent communication and
presentation abilities.
- Knowledge of hotel
operations and hospitality technology.
- CRM software experience.
- Relationship-building and
networking skills.
- Strategic thinking and
problem-solving ability.
- Self-motivated with a
results-driven mindset.
- Willingness to travel for
client meetings and business development.
Benefits
Skills Required
- 0–2 years of experience in business development or B2B sales
- Experience selling technology solutions to hotels or the hospitality industry
- Experience with SaaS, hospitality software, hotel management systems, or enterprise technology solutions
- Strong sales and negotiation skills
- Excellent communication and presentation abilities
- Knowledge of hotel operations and hospitality technology
- CRM software experience
- Relationship-building and networking skills
- Strategic thinking and problem-solving ability
- Self-motivated with a results-driven mindset
- Willingness to travel for client meetings and business development
What We Do
MyTravaly is a global travel-technology company connecting travelers, hoteliers, and creators through a unified hospitality platform. It enables property discovery and bookings while providing property-management, self-service, multi-currency, direct-booking, and hotel growth tools. The company also develops AI-powered trip planning and revenue-intelligence capabilities, with a mission to empower independent hoteliers and make travel more convenient, transparent, and affordable for travelers worldwide.
