Responsibilities:
- Develop new business opportunities for the company
- Prospect and explore potential customers’ insurance need in order to develop effective solutions and achieve business targets
- Provide market-leading service experience that includes, general enquiry, insurance coverage enquiries, complaint management and claim procedure for direct customers and key partners
- Provide day to day customer service support including conduct inbound and outbound service calls and related policy administration
- Provide accurate product/service information to customers
- Explore cross-selling opportunities, where appropriate
- Manage email correspondence & address customer enquiries
- Maintaining professional and good image to customer on providing business services
- Support ad hoc job duties assigned by General Manager
Qualifications
Requirements:
- Diploma holder or above in any discipline
- At least 5 years of experience in business development with professional customer service skills, preferably in Insurance Industry
- Good command in both spoken and written English and Cantonese
- Proficient skill in writing Chinese correspondence
- IIQE Paper 1 and 2 are preferred
- Proficiency in Mandarin is a plus
- Able to work independently, as well as good team player with strong interpersonal and negotiation skills
- PC literate in MS Word, Excel and Access
Top Skills
What We Do
Chubb is the world’s largest publicly traded property and casualty insurance company. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. As an underwriting company, we assess, assume and manage risk with insight and discipline. We service and pay our claims fairly and promptly. The company is also defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, Paris and other locations, and employs 31,000 people worldwide. Additional information can be found at: chubb.com.
