The Business Development Manager (BDM) in a recruitment agency is responsible for driving business growth by identifying new client opportunities, building long-term relationships with companies seeking staffing solutions, and promoting the agency’s recruitment services. The BDM will work closely with recruitment consultants to ensure seamless client service and successful placements.
New Business Acquisition: Identify and engage with potential client companies to promote the agency’s recruitment services (permanent, temporary, contract).
Client Relationship Management: Build and maintain strong, long-lasting relationships with HR managers, hiring managers, and business owners.
Sales Strategy & Planning: Develop and execute a business development strategy to meet or exceed revenue and placement targets.
Proposal & Contract Management: Prepare and deliver tailored proposals, negotiate commercial terms, and close agreements with clients.
Market Research: Conduct research to understand industry trends, competitor offerings, and client hiring needs.
Account Management: Manage key accounts, ensuring high levels of client satisfaction and repeat business.
Collaboration with Recruiters: Work closely with internal recruiters to understand job specifications and deliver quality talent.
CRM Management: Maintain accurate records of client interactions, leads, and opportunities using CRM software.
Bachelor’s degree in Business, Marketing, Human Resources, or a related field
3+ years of experience in business development or B2B sales, preferably in the recruitment or staffing industry
Strong knowledge of recruitment processes, client management, and the hiring lifecycle
Exceptional communication, negotiation, and interpersonal skills
Target-driven with a proven track record of achieving or exceeding sales goals
Proficiency in CRM tools and Microsoft Office Suite
Experience working within a recruitment agency (temp, perm, or executive search)
Understanding of various industry sectors (IT, finance, healthcare, etc.) and their recruitment needs
Ability to present to and influence stakeholders at all levels of an organization
Skills Required
- Bachelor's degree in Business, Marketing, Human Resources, or a related field
- 3+ years of experience in business development or B2B sales
- Strong knowledge of recruitment processes and client management
- Exceptional communication, negotiation, and interpersonal skills
- Target-driven with a proven track record of achieving sales goals
- Proficiency in CRM tools and Microsoft Office Suite
What We Do
Pacific Manpower is a specialized HR provider that offers skilled and expatriate workers to industries such as mining and oil/gas. They also assist companies in accessing qualified global talent.
