The Role
The Business Development Manager is responsible for nurturing client relationships, developing account plans, conducting sales presentations, and ensuring customer satisfaction in the document management sector.
Summary Generated by Built In
Our client an established leader in the information management industry, known for driving innovation in digital transformation and secure data solutions is looking for a Business Development Manager based in Johannesburg.
If you are a true sales hunter who is driven by commission, thrives in a team environment, and is looking for an opportunity to double or even triple your monthly earnings, then this role is for you.
Responsibilities:
- Provides purpose fit solutions through an in-depth understanding of specific client needs relating to the services the comany provides.
- Engages with clients on a regular basis to maintain sound relationships.
- Acts as primary contact between clients and the company
- Negotiating prices within the parameters of the Authority Framework
- Stays abreast of and informs the Regional Sales Manager of changing market and competitor trends.
- Maintains a current and updated database on all clients in own portfolio.
- Keeps informed of legislative requirements pertaining to document & records management.
- Ensures effective classification of client information to ensure fast and accurate retrieval.
- Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
- Compiles and reports on boxes past due on a quarterly basis.
- Develop Account Plans as agreed with Regional Sales Manager for the allocated Portfolio to leverage new opportunities and ensure customer retention.
- Reports sales and service statistics to the Regional Sales Manager on a weekly basis.
- Ensures that the service offering provided satisfies customers’ needs and identifies leads across their allocated within their Portfolios.
- Resolve all enquiries or queries escalated to you within a reasonable timeframe and communicates concerns relating to service delivery to operations and to respective support and management personnel. Ensures remediation thereof.
- Ensure that your portfolio is sufficiently serviced to ensure customer satisfaction.
- Ensure that clients’ portfolios data integrity is accurately maintained.
- Assists with preparing and presenting business proposals to both existing and new potential customers.
- Maintains close relationships with the Regional Sales Manager to capitalise on opportunities identified.
- Ensures effective management of documentation and records as defined within the customer’s document retention strategy by informing customers of past due dates.
- Deals with, resolves, and reports on issues, concerns and complaints as relates to your portfolio or allocated clients.
Requirements
- Bachelor’s degree in marketing/business management
- At least 5 years’ experience in a sales/business development role.
- Sales experience in document management and archival related or similar industry sales will be preferable.
- Must have business to business (B2B) experience.
- Must be IT literate.
- Must have excellent track record in delivering high level sales presentations.
- Must have excellent track record in meeting and exceeding monthly, quarterly and annual sales targets.
- Must have excellent communication and interpersonal skills.
- Must have a flair and drive for sales.
- Must hardworking and solutions driven.
- Must be a team player.
- Must have business acumen and be able to communicate with senior to top management levels.
- Must be prepared to travel between sites/clients.
- Must be highly computer literate.
- Demonstrate excellent organisational skills.
- Must have experience in tender document preparation.
- Must have own vehicle and valid driver’s licence.
Benefits
R35,000 - R40,000 petrol + Cell phone allowance + Lucractive Commission
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Skills Required
- Bachelor's degree in marketing/business management
- At least 5 years' experience in a sales/business development role
- Sales experience in document management or similar industry
- Business to business experience
- Highly computer literate
- Excellent communication and interpersonal skills
- Prepared to travel between sites/clients
- Own vehicle and valid driver's licence
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The Company
What We Do
SalesWorx is an AI sales copilot that automates omnichannel prospecting, provides AI-powered lead scoring, and offers AI sales coaching to boost sales productivity and close revenue faster.
