Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.
As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.
We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.
If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.
Let’s build what’s next, together.
What This Role Is All About
We are looking for a proactive and results-driven Business Development Representative to join our regional sales team in Kuala Lumpur. This role is your gateway into enterprise technology sales — you will be the driving force behind outbound prospecting, pipeline generation, and new business identification across assigned regions and industries.
As a BDR, you will work closely with Regional Sales teams, Account Executives, and Customer Facing teams to generate qualified meetings and opportunities that fuel our growth. This role is also designed as a key talent development position within the commercial organization, preparing you for future progression into Mid-Market and Tier 1 Customer Facing roles.
What will you do
- Execute outbound prospecting activities across assigned regions, industries, and target accounts
- Identify and engage prospective customers using email, phone, LinkedIn, and other digital outreach channels
- Research target accounts, customer segments, industries, and buying personas to uncover new business opportunities
- Generate qualified meetings and sales opportunities for Customer Facing teams and Account Executives
- Work closely with Regional Sales and Customer Facing teams to support pipeline generation initiatives and strategic growth priorities
- Support industry, squad, and regional pipeline generation campaigns and initiatives
- Maintain outreach sequences and prospect engagement activities using approved tools and methodologies
- Use best-in-class prospecting and research tools to identify relevant contacts, validate information, and enrich account data
- Maintain accurate prospect, account, and activity data within Salesforce and outreach platforms
- Follow qualification standards and outreach best practices to ensure high-quality pipeline generation
- Build and maintain knowledge of Infobip solutions, products, industries, and customer use cases
- Collaborate with Marketing, Sales Enablement, and Customer Facing teams to improve outreach effectiveness and conversion rates
- Provide ongoing market feedback and prospect insights to support continuous process and messaging optimization
- Utilize AI tools and automation to improve prospect research, outreach preparation, productivity, and engagement quality
- Participate in onboarding, coaching, enablement, and continuous learning initiatives
- Accept feedback, coaching, and training to support continuous professional development and career progression
What Makes You a Strong Fit
- Previous experience in sales development, outbound prospecting, or B2B lead generation
- Strong written and verbal communication skills in English
- Comfortable with outbound cold outreach via phone, email, and social channels
- Curiosity and eagerness to learn about technology, cloud communications, and the CPaaS industry
- Strong organizational skills with the ability to manage multiple outreach sequences and priorities
- A team player mindset with strong interpersonal skills
- Familiarity with Salesforce, LinkedIn Sales Navigator, and outreach tools is a plus
Why you'll love it here
• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start.
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.
While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are.
Diversity drives connection
Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.
No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.
All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.
Read more about our hiring process.
#LI-NA1Skills Required
- Currently pursuing or recently completed a Bachelor's or Master's degree in Business, Marketing, Communications, IT, or a related field
- Strong communication and interpersonal skills
- Genuine interest in B2B technology, SaaS, AI, cloud communications, or digital transformation
Infobip Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Infobip and has not been reviewed or approved by Infobip.
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Fair & Transparent Compensation — Pay is positioned as aligned to experience and industry standards, supported by regular compensation reviews and a stated equal-pay approach. Clear salary ranges are presented for certain roles, improving comparability for candidates.
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Equity Value & Accessibility — Equity participation is positioned as broadly available through an employee share ownership plan with eligibility from day one. Company-wide enrollment signals that ownership is intended to be a standard component of total rewards rather than a niche perk.
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Leave & Time Off Breadth — Time off is portrayed as relatively robust, including sizable vacation, sick time, holidays, and additional leave tied to life events. Extra paid time such as volunteering and recognition days adds breadth beyond baseline PTO.
Infobip Insights
What We Do
HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage. Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future. Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.
Why Work With Us
We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.
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