foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job DescriptionWe are looking for a Business Development Coordinator to support our foodpanda Shops growth. This role acts as the operational backbone for our sales team, driving seamless vendor onboarding, catalog management, and pipeline support to ensure our partners go live efficiently.
WHAT YOU WILL OWN:
Working closely with the sales team, you will receive full guidance and hands-on training to:
- Manage and drive end-to-end merchant onboarding workflows using Salesforce.
- Collaborate with Content, QC, and Operations teams to process accounts smoothly and ensure quick turnarounds.
- Oversee catalog onboarding, including image and product uploading according to quality guidelines.
- Assist with reviewing, qualifying, and managing inbound leads to support top-of-funnel efficiency.
- Record onboarding progress, lead statuses, and key operational updates accurately within CRM tools.
- Identify process bottlenecks to refine and improve the partner onboarding journey.
ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE:
- Open to fresh graduates; prior experience in sales operations, e-commerce, or coordination is an added advantage.
- While experience with Salesforce or CRM systems is a plus, a willingness to learn digital tools is the most essential
- Proficient with Google Workspace applications (Sheets, Docs).
- Strong attention to detail when managing content uploads, partner data, and documentation.
- Effective communication skills in English to coordinate smoothly with cross-functional teams.
- Eager to learn, positive attitude, and ready to grow in a fast-paced environment.
Skills Required
- Proficiency with Google Workspace applications, including Sheets and Docs
- Strong attention to detail when managing content uploads, partner data, and documentation
- Effective English communication skills for cross-functional coordination
- Willingness to learn digital tools and CRM systems
- Positive attitude and eagerness to learn in a fast-paced environment
- Experience with Salesforce or CRM systems
- Prior experience in sales operations, e-commerce, or coordination
Delivery Hero Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Delivery Hero and has not been reviewed or approved by Delivery Hero.
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Wellbeing & Lifestyle Benefits — Wellbeing and everyday support include on-site gym access in Berlin, discounted sports memberships, commuter help, and food vouchers, with hybrid flexibility enhancing day-to-day experience. Feedback suggests these lifestyle perks meaningfully bolster the total package for many corporate roles.
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Healthcare Strength — Mental health and preventive care are emphasized through an Employee Assistance Program, a Headspace subscription, and on-campus health check-ups, with guidance for navigating healthcare in Germany. Some locations also highlight private health insurance, adding depth to the health offering.
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Equity Value & Accessibility — Ownership programs feature an employee stock purchase plan with a matching component, and equity is common across corporate roles. Feedback suggests this accessible equity can be a notable part of total compensation in key hubs.
Delivery Hero Insights
What We Do
As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you’re from or what you believe in, we build, we deliver, we lead. We are Delivery Hero
