Drive the highest levels of quality towards the assigned core customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd. Develop a portfolio of customers that can be elevated to LKA. Drive Promote Digital products for Hapag-Lloyd.
Responsibilities- Establish and build client relationships
- Evaluate Customer potential, determine opportunities for growth
- Encourage use of web tools and web quotations
- For selected growth accounts, prepare rate proposals, timely and competitive.
- Give feedback on the market including rates, competition activities, market conditions etc to all relevant stakeholders
- Follow up on customer business, quotations, freetime
- Achieve Core Key Performance indicators
- Examine challenges and problems and generate possible solutions
- Minimum 1-3 years’ experience in a commercial role/customer service role, preferably in the maritime / logistics sector
- Very good command of written and spoken Thai & English
- Strong communication skills
- Working knowledge of MS Office
- Positive attitude
- Result driven team player with a proactive attitude
- Ability to work under pressure
- Goal and deadline driven
- Receptive and be able to grasp new ideas and motivate one’s self for personal development
Skills Required
- 1–3 years of experience in a commercial or customer service role
- Experience in the maritime or logistics sector
- Very good written and spoken Thai and English
- Strong communication skills
- Working knowledge of Microsoft Office
- Positive attitude
- Result-driven team player with a proactive attitude
- Ability to work under pressure
- Goal- and deadline-driven
- Ability to learn new ideas and self-motivate for personal development
What We Do
With a fleet of 280 modern container ships and a total transport capacity of 2.1 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,700 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.1 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 114 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. Around 2,900 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.
