Business Development & Operations Coordinator
Mount Vernon, IA
Full-Time | Monday–Friday, 7:00 AM–4:00 PM (additional hours during peak season)
$60,000–$75,000/year | Health Insurance, PTO, 401(k)
M&K Dust Control is growing trucking, dust control, and excavation operation serving contractors, quarries, dealers, and industrial job sites across Eastern Iowa, including a current surge of large-scale trucking work tied to the data-center project.
They are hiring a Business Development & Operations Coordinator - a newly created position that will work directly with the general manager, coordinating drivers, building estimates, following up with customers, and assist in growing the dust control and excavation line of operations.
We're looking for someone that is comfortable being in the office or out in the field and can assist the general manager in various areas — and to grow into a real seat at the table on how the business runs. This isn't a typical dispatcher/data-entry role. Within your first year, you'll have real input on truck coordination, customer estimates, and business development, working directly alongside ownership rather than waiting for instructions.
What You'll Do
- Dispatch coordination. Take truck assignment decisions (which company, how many trucks, what they're hauling) and run the execution: contacting dispatchers and owner-operators, confirming counts and locations, tracking responses, making sure every driver has tomorrow's assignment, and flagging problems before they become delays.
- Estimate and follow-through ownership. Take pricing and scope decisions and turn them into finished estimates — gathering job information, building and sending quotes, calling customers, and tracking every opportunity until it's won, lost, or scheduled. Nothing sits without a next action and an owner.
- Learn the dust control and excavation operations. Spend real time this season learning routing, refill locations, product, customer types, and how weather and scheduling drive the work — so you understand how sales, estimating, and logistics connect, not just one piece of it.
- Build toward a broader role. As you learn the business, you'll take on more independent judgment — scoping jobs, recommending pricing, and eventually helping shape truck coordination, customer development, and the growth of our dust control and excavation lines, rather than just carrying out instructions.
What We Need
Required:
- Strong communicator who's comfortable coordinating by phone and text with drivers, subcontractors, and customers throughout the day
- A genuine follow-through habit — you track things to completion and don't let opportunities go cold
- Quick, sound judgment — comfortable making calls without needing extended deliberation, but not reckless
- Comfortable with ambiguity and a business that's still building its systems
- A commercial mindset — you understand that idle trucks and equipment aren't making money
Preferred (not required):
- Class B CDL, or willingness to work toward one
- Experience operating equipment (loaders, etc.)
- Background in dispatch, logistics, estimating, or a trades-adjacent field
- Comfort adopting new tools and tracking systems rather than working entirely off phone calls and texts
Schedule
Monday–Friday, 7:00 AM–4:00 PM. Expect additional hours as needed, during the busiest stretches of the season.
Why Now
This role is opening at a moment where there's an unusual amount to learn in a short window — a current spike in trucking volume and an active dust-control season most new hires wouldn't get to see until next spring. It's a real opportunity to learn the business fast and grow your role as you do.
Skills Required
- Strong communication skills with drivers, subcontractors, and customers by phone and text
- Consistent follow-through and ability to track tasks and opportunities to completion
- Quick, sound judgment and ability to make decisions independently
- Comfort working in an ambiguous, developing business environment
- Commercial mindset and understanding of equipment utilization and profitability
- Class B CDL or willingness to work toward one
- Experience operating equipment such as loaders
- Background in dispatch, logistics, estimating, or a trades-adjacent field
- Comfort adopting new tools and tracking systems
What We Do
Katalyst Systems Impact (KSI) is a team of independent consultants providing a hands-on approach to business growth and leadership development. They offer fractional talent acquisition, financial guidance, and strategic business solutions designed to provide essential structure for entrepreneurs. By utilizing systematic processes and leveraging collective IQ, KSI helps companies align their talent with their vision to grow and exceed expectations.









