At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference.
What's the role?
Northwestern Mutual is seeking a passionate Senior Business Consultant, you'll be called upon to think strategically. You'll work across functions and/or departments to understand the needs of the business, facilitating relationships between business clients and technical resources. With a focus on addressing business processes and the underlying systems that support those processes, you will identify options, work to gain consensus on approach, develop requirements and related business rules, and work closely with business unit and technology subject matter experts to implement solutions for solving complex business challenges. Confident, persuasive, and persistent, you will negotiate and communicate with business clients, vendors, and field-based employees to ensure expectations are managed and critical objectives are addressed. Upon solution implementation, you will drive organizational change management activities to promote adoption of the change and minimize impact to people and processes.
Primary Duties and Responsibilities
- Accountable to investigate, articulate and prioritize issues, coordinate resolution and/or workarounds in order to support the operations or respond to service requests.
- Accountable for eliciting, analyzing, representing and validating business needs to create requirements in order to achieve business objectives.
- Identifies options in order to meet business requirements.
- May work independently on small projects or as part of a team on larger efforts.
- Accountable for identifying, understanding and documenting the current state, opportunities for improvement and future state business processes in order to meet business objectives.
- May include problem definition, cost benefit analysis and options analysis.
- Accountable for identifying and coordinating client acceptance testing, client training and communication needs in order to ensure successful implementations.
- Accountable for providing information and analysis for the business including ad-hoc reporting and measures and metrics in order to support the business decision making process.
- Accountable for coordinating Organizational Change Management activities in order to promote adoption of the change and minimize impacts to people and processes.
Bring your Best! What this role needs:
- Bachelor's degree with an emphasis in MIS, Business or related field; or related work experience beyond the minimum required
- Four or more years of experience/knowledge of business operations/processes to include analysis, design, documentation, using industry best practices and standards
- Demonstrated flexibility to adjust to changing business needs by effectively managing and prioritizing concurrent assignments
- Demonstrated ability to identify and resolve critical issues through effective problem solving skills.
- Strong ability to develop and leverage relationships; ability to effectively influence and negotiate with internal and external partners
- Excellent communication skills focused on facilitation of meetings; ability to deliver informative, well-organized documentation and presentations and ability to effectively communicate in difficult and sensitive situations
Our Benefits!
- Highly competitive compensation, including annual bonus opportunities
- Medical/Dental/Vision plans, 401(k), pension program
- Tuition reimbursement, commuter plans, and paid time off
- Extensive Professional Training Opportunities
- Excellent Work/Life Balance
#LI-hybrid
Compensation Range:
Pay Range - Start:
$59,150.00
Pay Range - End:
$109,850.00
Northwestern Mutual pays on a geographic-specific salary structure and placement in the salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity as well as the cost of labor in the market; and other conditions of employment. At Northwestern Mutual, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Please note that the salary range listed in the posting is the standard pay structure. Positions in certain locations (such as California) may provide an increase on the standard pay structure based on the location. Please click here for additiona l information relating to location-based pay structures.
Grow your career with a best-in-class company that puts our client's interests at the center of all we do. Get started now!
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
If you work or would be working in California, Colorado, New York City, Washington or outside of a Corporate location, please click here for information pertaining to compensation and benefits.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and commitment to diversity and inclusion.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
What We Do
You’ll Like It Here
At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years.
Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs.
We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.