Manage day to day relationships with business credit card customers and their assigned market and handle all oral and written communications that deal with day-to-day issues.
Develop and maintain procedures and policies for Business Credit Card customers and markets.
Provide administrative support to the market sales team including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.
Setup new customer relationships on processing systems ensuring documentation requirements have been fulfilled.
Provide guidance and support for a successful setup of the program for customer and ongoing day to day support after setup.
Work with the business payment solutions teams to complete projects and tasks as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This role works in a standard office environment and involves extended periods at a computer, regular communication in person and by phone, and occasional lifting of items up to 25 pounds. The Bank will provide reasonable accommodations to enable individuals with disabilities to perform the essential functions of this position.
ADDITIONAL REQUIREMENTS
Regular and reliable attendance and punctuality are required for this position. Must be able to perform the essential functions of this position with or without reasonable accommodation
Preferred QualificationsHigh school education or equivalent
2 years of banking or administrative experience preferred
Strong administrative skills
Proficient use of Microsoft Office products
Excellent oral and written communication, documentation and presentation skills
Good people skills to facilitate interaction with responsible entities and ensure implementation with customer and respective affiliate bank
Ability to understand, document, and work with very complex operational processes and workflows
Ability to manage multiple and competing priorities on a daily basis in pursuit of business objectives
Ability to work quickly and accurately, analyze information and make decisions
Willingness to assume additional responsibilities/duties/projects as they arise
Skills Required
- High school education or equivalent
- Two years of banking or administrative experience
- Strong administrative skills
- Proficiency with Microsoft Office products
- Excellent oral and written communication, documentation, and presentation skills
- Strong interpersonal skills for facilitating customer and affiliate bank interactions
- Ability to understand, document, and work with complex operational processes and workflows
- Ability to manage multiple competing priorities
- Ability to work quickly and accurately, analyze information, and make decisions
- Willingness to assume additional responsibilities, duties, and projects
Central Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Central Bank and has not been reviewed or approved by Central Bank.
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Retirement Support — A two-part 401(k) combines a 50% match on the first 6% contributed with an automatic 4% nonelective employer contribution, with auto-enrollment and auto-escalation. Employer funds vest on a graded schedule reaching 100% at five years.
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Leave & Time Off Breadth — PTO for full-time staff starts at 18 days per year and increases with service up to 27 days, and the organization follows the Federal Reserve holiday schedule. Part-time employees accrue PTO on a pro‑rata basis.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are offered with eligibility typically beginning the first of the month after hire, alongside HSA and FSA options. Life, AD&D, and short- and long-term disability plus an EAP enhance health and protection.
Central Bank Insights
What We Do
Central Bank is a privately held $20 billion bank headquartered in Jefferson City, Missouri. Serving 13 markets in 8 states. Central Bank specializes in community banking, with a particular focus on delivering leading-edge technology through its network of more than 150 facilities operating in Missouri, Kansas, Illinois, Colorado, Iowa, Tennessee, North Carolina, Florida, and Oklahoma, as well as more than 22,000 ATMs nationwide. Member FDIC. "Strong Roots. Endless Possibilities." reflects our long-standing commitment to the communities we serve, as well as our commitment to delivering high-quality, leading-edge financial products and services that help our customers and communities grow and succeed. As our product and service offerings continue to expand, we assure you that our commitment to the community will only grow stronger. All of our lending decisions are made locally in the community you live. Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
