Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
- Build and maintain dashboards for security metrics, vulnerability trends, and operational KPIs.
- Use SQL and scripting (Python preferred) for data extraction, transformation, and analysis.
- Configure and customize secure workflows, access controls, and compliance reporting.
- Analyze PSA & CRM data to identify patterns impacting profitability and operational efficiency.
- Provide day-to-day operational support for services, business systems and processes
- Troubleshoot and resolve issues related to data integrity, reporting, and system functionality.
- Ensure adherence to operational workflows.
- Process Improvement: Identify gaps in security and operational processes, propose solutions, and assist in implementation.
- Testing & Validation: Support UAT and ensure deliverables meet both business and security requirements.
- Maintain clear documentation for requirements, processes, and compliance standards.
- Hands-on experience with professional services automation management platforms (Certinia, Teamwork).
- Hands-on experience with Salesforce (SFDC) configuration and reporting.
- Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices).
- Experience implementing cross-functional cost governance processes and KPIs.
- 3+ years as a Business Analyst or similar role in software or cybersecurity environments.
- Excellent verbal and written communication skills for stakeholder engagement
- Strong problem-solving and critical thinking abilities.
- Ability to manage multiple priorities in a fast-paced, security-focused environment.
- Collaborative mindset with attention to detail
Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.
Skills Required
- 3+ years as a Business Analyst or similar role in software or cybersecurity environments
- Hands-on experience with professional services automation management platforms (Certinia, Teamwork)
- Hands-on experience with Salesforce (SFDC) configuration and reporting
- Proficiency in data analysis and automation: SQL, Python, Excel, BI tools, API Development, DAX, data modeling, visualization best practices
Black Duck Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Black Duck and has not been reviewed or approved by Black Duck.
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Healthcare Strength — Medical, dental, and vision coverage provide multiple plan choices with transparent costs, with carrier updates noted for 2026. Vision via VSP and dental plan options offer defined tiers and network access.
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Retirement Support — Retirement programs include a 401(k) with company matching alongside an employee stock purchase plan with a discount and lookback. These features support longer‑term savings and wealth building.
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Leave & Time Off Breadth — Exempt employees use a manager‑approved, no‑cap time‑off model, while non‑exempt employees accrue flexible time off alongside sick time. Paid leaves include parental and family care leave, with additional protections under applicable leave laws.
Black Duck Insights
What We Do
Organizations worldwide use Black Duck Software’s industry-leading products to secure and manage open source software, eliminating the pain related to security vulnerabilities, compliance and operational risk. Black Duck is headquartered in Burlington, MA, and has offices in San Jose, London, Frankfurt, Hong Kong, Tokyo, Vancouver, Seoul & Beijing
Why Work With Us
We pride ourselves on cultivating an environment of collaboration, creativity, and fun! We know where you work can influence how you work, which is why our collaborative office space focuses on community and continuous learning. Our work-hard, play-hard attitude even got us named a Top Place to Work in Massachusetts by The Boston Globe!
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