Business Analyst

About Igloo 

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo’s innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimize and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent. 

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritize teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role 

The Business Analyst provides the critical data-driven insights and operational support needed to drive Igloo’s commercial strategy. This role is perfect for a graduate who loves turning complex data into clear stories and ensuring complex projects stay on track.

Job Responsibilities 

• Translate Business Needs: Elicit, analyze, and document business requirements from stakeholders (brokers, underwriters, operations) and translate them into clear technical specifications, user stories, and acceptance criteria.
• Partner Presentations: Assist in creating pitch materials as well as business review data sets for client-facing teams to directly import in their interactions
• Bridge Technical & Business Teams: Act as the primary liaison between business stakeholders and the engineering/product teams, ensuring solutions accurately reflect business needs.
• Solution Validation: Collaborate with QA teams to develop test cases and participate in UAT to ensure system changes meet the required quality standards.
• Documentation: Create and maintain key BA artifacts, including process flows, functional specifications, and business rules documentation.

• Experience: 3 to 5 years of experience in a Business Analyst role.
• Technical Acumen: Strong understanding of Analytics with proven experience in SQL, Python, Data Storytelling
• Domain Knowledge: Essential experience in fintech, insurtech, or the insurance/brokerage industry.
• Agile Proficiency: Proven experience working in an Agile/Scrum development environment.
• Core Competencies: Exceptional analytical, problem-solving, and stakeholder management skills.
• Communication: Excellent verbal and written communication, with the ability to explain complex concepts to both technical and non-technical audiences.

What to Expect if You Join Igloo

Think of this as your "fast-pass" to a career in tech and insurance (minus the boring suits). Here’s a sneak peek at what life at Igloo looks like:

• A "No-Silo" Zone: You won’t just be stuck in one corner. You’ll be collaborating with Product, Marketing, and Operations. It’s like getting a mini-MBA through hands-on experience.
• Your Ideas Have a Voice: We don’t care if you’ve been here for five days or five years—if you have a great idea to improve a process or land a partner, we want to hear it.
• Innovation in Real-Time: You’ll be at the forefront of Insurtech, helping create solutions that actually make people's lives easier across Southeast Asia.
• Work Hard, Play Harder: We take our goals seriously, but we don’t take ourselves too seriously. Expect a team that celebrates wins (big and small) and a workspace where collaboration feels more like a team sport.
• The "Start-up" Energy: It’s fast-paced, it’s exciting, and no two days are ever the same. If you’re a fan of "the hustle" and want to see your work make a tangible impact, you’ll fit right in.