Business Analyst

We create a place where people can grow, be their best, be safe, and feel welcome, valued, and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in-office work.

Discover more about our company wide benefits and life at GSK on our webpage Life at GSK | GSK

Scope:

Drive a standard, efficient and compliant delivery of global IT solutions in multiple business areas (R&D, Industrial Operations, Quality, Global Supporting Functions such finance, hr etc).  

The role includes but is not limited to the roll-out of global business solutions and the implementation of global templates on a local site.

In this role you will:

IT Applications

• Collaborate with global partners to the building and maintenance of the IT infrastructure (switch, AP’s, cabling, servers, data centers);

• Ensure smooth operation processes, tech refresh of printers, PC’s, mobile phones;

• Collaborate to the delivery a Tech Roadmap for site and drive site/business requirements into central planning and delivery through liaison with Tech Product Teams and Strategy/Portfolio leads;

• Implement Tech strategies at site(s) – operating model, strategic controls, governance, Tech strategies and has plans to move to strategic standards;

• Engage with site tiered accountability process and participate in Tech Performance Management processes.  Site point of contact for Tech requests and escalations;

• Support the deployment of  global applications (SAP, Documentum, Veeva, global Platforms including Labware, MES, Azure);

• Collaborate with global business partners to set project priorities and roll-out global applications locally;

• Develop the site’s application continuity and support model;

• Implement and execute  a continuous improvement program;

• Implement and execute a technology roadmap and a Digital data and Analytics agenda;

• Promote GSK available paperless solutions suite apps and dashboards).

IT Risk & Compliance

• Address IT risks (Business Continuity Planning, IT security, confidential data management…);

• Ensure all local IT activities are carried out in compliance with global IT standards and procedures;

• Provide audit support;

• Manage external resources;

• Reports to the Senior Mgr Tech Site Owner.

Why you?

Qualifications & Skills:

We are looking for professionals with these required skills to achieve our goals:

• IT degree is preferable, otherwise high school degree with good business analysis experience is equally required;

• Previous experience in the Pharmaceutical industry with a preference for exposure  to manufacturing  and quality process and application;

• Experience collaborating with global partners to the building and maintenance of the IT infrastructure (switch, AP’s, cabling, servers, data centers);

• IT experience in operation processes, tech refresh of printers, PC’s, mobile phones;

• Experience supporting IT Business applications, IT Risk & Compliance;

• Experience interacting with and influencing leaders across Sites/Businesses;

• Experience or knowledge of manufacturing environments with strong understanding of key principles & practices;

• Experience working effectively in an organization across geographies and cultures;

• Analytical ability to diagnose problems and to develop practical solutions;

• Strong Customer service experience with good communication skills, both interpersonal and presentation;

• Fluent level of English and Italian (both written and spoken).

Preferred Qualifications & Skills:

If you have the following characteristics, it would be a plus:

• Regulatory requirements for IT systems and their operational support;

• Previous experience in pharmaceutical/biologicals GxP or other highly regulated environment;

• Previous SAP experience;

• Knowledge and experience with Process improvement techniques (Impact, SixSigma, LeanSigma).

What We Offer:

• Permanent contract in a very Inclusive environment

• Flexible Benefits

• Company Healthcare Plan

• Integrative pension fund

• Employee Assistance Programme

• Prevention services and vaccination clinic

• Tax assistance

• Local nursery agreement

• Postal service, laundry, shoe repair and tailoring

• On site canteens and coffee corners

• Free company bikes and shuttle

Closing Date for Applications – 12 January 2026

Please note that relocation support cannot be provided; therefore, only candidates who are already based in the indicated country can be considered.

Please take a copy of the Job Description, as this will not be available post closure of the advert. 
When applying for this role, please use the ‘cover letter’ of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Should you require any specific adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on [email protected].

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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