Business Analyst

Our Purpose 

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.

As a Business Analyst you will support product leaders and development teams in building a deep understanding of customer problems through data driven analysis, translating insights back to the team, organising work to be done, and contributing towards solutions that realise customer and business value.

You’ll also bring knowledge of the UK tax and statutory reporting landscape to ensure we are ahead of the game with regulatory changes and emerging needs of accountants.

This is a 12-month fixed-term position.

What you'll do

• Navigate and build networks across Xero to understand how the product fits into Xero's strategy, objectives and future
• Identify, interpret and document the detailed regulatory and financial compliance needs and calculations to support Xero’s UK Tax solutions, ensuring that these items are added to the backlog
• Provide technical compliance guidance and support around tax legislation and calculations (such as legislative budget changes and Making Tax Digital), for the product team to ensure they are aware of upcoming changes
• Conduct walkthroughs, testing and assist in verifying the changes implemented are correct
• Contribute to the collation and analysis of customer data to inform product planning
• Translate the customer problem into actionable user stories for the team
• Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy

What success looks like

• You deliver quality insights and recommendations to support product decision making
• You develop quality stories and acceptance criteria which enables customer / business value
• The backlog is supported with necessary data and analyticsYou understand all regulatory impacts relating to the UK tax and financial compliance landscape (inclusive of EU regulations / directives), which are captured and used for Xero Tax’s future roadmap
• You ensure all legislation that impacts UK Tax has been reviewed and where necessary has been incorporated into the Tax applications

What you'll bring with you

• Experience with agile processes in a software development environment
• Experience in analysing data, providing insight and recommendations
• Experience with SaaS product development desired but not a must
• Experience in a problem-solving role using critical thinking skills
• Demonstrated experience as a valued team member working within teams to deliver customer / business outcomes
• A background in tax and accounting with a deep understanding of UK statutory reporting and tax legislation 
• Any of the following qualifications (or equivalent if not listed), ACCA (Association of Chartered Certified Accountants), ACA (Association of the institute of Chartered Accountants), AAT (Association of Accounting Technicians), CTA (Chartered Tax Adviser) or ATT (Association of Taxation Technicians) and have knowledge of UK tax system

Why Xero?

Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, private medical insurance, gym passes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.