Business Analyst

AbhiBus is a leading online bus-ticketing platform that aggregates ticket inventory from over 4,000 bus operators - including major State Road Transport Corporations (SRTCs), covering more than 3.5 lakh (350,000+) routes across India. The AbhiBus website and apps allow users to check amenities provided by bus operators, compare booking fares, check bus timings in the searched route, live tracking of the bus before arrival, cancellation protection options and other facilities. It is the official ticketing partner for several state road transport corporation bus tickets and IRCTC bus bookings. 

AbhiBus is owned and operated by ixigo (Le Travenues Technology Limited), India’s leading OTA for the Next Billion Users. With over 54 crore Annual Active Users in FY25, ixigo offers AI-powered train, flight, bus, and hotel bookings through its platforms - ixigo, ConfirmTkt, and AbhiBus.

Role Overview

We are seeking a detail-oriented and analytical Business Analyst with 1-3 years of experience. The candidate will collaborate with sales, product, technology, operations, and other business teams to understand requirements, analyse processes, and support the delivery of effective business solutions.

Key Responsibilities

• Gather, analyse, document, and validate business and functional requirements.
• Collaborate and align with sales leaders to bridge sales and tech requirements
• Being responsible for driving MIS and sales related daily chores in a high octane high pressure environment
• Collaborate with stakeholders to understand business needs, challenges, and objectives.
• Translate business requirements into actionable inputs for sales, product and technology teams.
• Coordinate with cross-functional teams to ensure requirements are understood and delivered.
• Analyse data and business processes to identify gaps and improvement opportunities.
• Support product enhancements and new feature development from requirement gathering through implementation.
• Participate in sprint planning, requirement discussions, reviews, and User Acceptance Testing (UAT).
• Prepare reports, dashboards, and presentations to communicate insights and project updates.
• Track project progress, dependencies, and risks, and follow up with stakeholders.
• Maintain accurate and up-to-date project and requirement documentation.

• Bachelor's degree in Business Administration, Engineering, Computer Science, Information Technology, or a related field.
• 1-2 years of relevant experience as a Business Analyst or in a similar role.
• Strong analytical, problem-solving, and critical-thinking skills.
• Good understanding of requirement gathering, documentation, and business-process mapping.
• Ability to write clear user stories, use cases, and acceptance criteria.
• Mandatory proficiency in Microsoft Excel (or Google Sheets) for data analysis, reporting, and documentation.
• Proficiency in PowerPoint or Google Slides.
• Familiarity with Jira, Confluence, or similar project-management tools.
• Basic knowledge of SQL and data-visualisation tools such as Power BI or Tableau (preferred).
• Strong written and verbal communication skills.
• Ability to coordinate with multiple stakeholders and manage priorities in a fast-paced environment.

Preferred Qualifications

• Experience in a consumer internet, e-commerce, travel, or technology company.
• Ability to interpret data and convert insights into practical recommendations.

What We Are Looking For

• A proactive and collaborative team player.
• Strong attention to detail and documentation skills.
• Curiosity to understand business challenges and recommend effective solutions.
• A structured approach to managing tasks, timelines, and stakeholder expectations.

Candidates are responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.