- Collaborate with stakeholders to gather, analyze, and document business requirements for
projects, systems, or processes. - Assisting in the prioritization of business requirements and defining project scope and
objectives. - Serve as a bridge between technical and non-technical stakeholders, translating business
needs into technical requirements and vice versa. - Facilitating communication between stakeholders and IT teams to ensure clear understanding
of requirements. - Collaborate with project delivery teams to ensure that the final product meets the documented
requirements and specifications. - Provide support to end users during implementation and post-implementation phases.
Job Description Document - Monitoring the changes in baseline requirements through effective application of change
control processes and tools. - Work with senior business analysts to manage requirements traceability information and track
requirements status throughout the project. - Contributing to the development of test plans and test scripts as well as performing test
execution to ensure the solution aligns with business needs. - Assist in training of end users, creation of training materials and user guides, and oversee the
process of guaranteeing user acceptance and competency.
The Person
For the above position, the successful applicant should have the following:
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or a related field of study
- Professional qualification/certification in ITIL Foundation, Certified Business Analysis Professional (CBAP), TOGAF is an added advantage
- Certification in project management: PRINCE II (Practitioner) / AgilePM / PMI-ACP / Certified Agile Project Manager (IAPM) / Certified Scrum Master (CSM) is an added advantage.
- 2 years’ Progressive work experience in Information Technology.
- 1 year’s experience in Business analysis and architecture.
- 1 year’s experience in IT Projects.
- 1 year's experience in Emerging Technologies (e.g. Mobile, Internet Banking, Cloud, Microservices etc) is desired.
- 1 years' experience working in a fast-paced agile environment is desired
Skills Required
- Bachelor's degree in Computer Science, Computer Engineering, Information Technology, or related field
- 2 years progressive work experience in Information Technology
- 1 year experience in Business analysis and architecture
- 1 year experience in IT projects
- Professional qualification/certification in ITIL Foundation, CBAP, TOGAF
- Project management certification (PRINCE II Practitioner, AgilePM, PMI-ACP, IAPM, CSM)
- 1 year experience in Emerging Technologies (Mobile, Internet Banking, Cloud, Microservices)
- 1 year experience working in a fast-paced agile environment
What We Do
KCB Group, is the largest financial services organization in East Africa in terms of asset size. The Group's headquarters are located in Nairobi, Kenya, with subsidiaries in Kenya, Rwanda, Southern Sudan, Tanzania, Uganda and Burundi. In 2015, KCB Group opened a representative office in Ethiopia, expanding the growth of the organization. The Bank is over 124 years old having started in Mombasa in 1896. KCB Group has over 354 branches, 26,394 Agents/POS Merchants and 1,103 ATMs. The bank also offers Mobile Banking though the KCB App, Internet Banking and Diaspora Banking Services platform that can be accessed 24/7 basis. The Bank services over 26.8 million customers across the region. KCB Group is the largest financial services organization in East Africa, with an estimated asset base of approximately Ksh. 1.02 trillion as at the of end H1 2021.
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