Business Process Automation Analyst (AI & Workflow)

Posted 13 Days Ago
Be an Early Applicant
Hiring Remotely in Nairobi, KEN
Remote
Mid level
Fintech • Real Estate • Software • Financial Services
The Role
Work with stakeholders to identify and prioritize automation opportunities, model processes with BPMN 2.0, gather requirements, configure workflow/low-code solutions, incorporate AI, coordinate UAT and deployments, monitor performance, and train users.
Summary Generated by Built In
About the Role

We are seeking a highly motivated Business Process Automation Analyst to join our team. The successful candidate will work closely with business units to identify automation opportunities, redesign business processes, and implement intelligent workflow solutions that improve operational efficiency and customer experience.

This role is ideal for someone with a strong background in business analysis, process improvement, workflow automation, and AI-enabled business solutions.

Key Responsibilities
  • Partner with business stakeholders to identify and prioritise automation opportunities.
  • Facilitate process discovery workshops and document current and future-state business processes.
  • Model business processes using BPMN 2.0.
  • Gather, analyse, and document business and functional requirements.
  • Configure workflow solutions, forms, notifications, business rules, and approval workflows.
  • Coordinate User Acceptance Testing (UAT) and support solution deployment.
  • Identify opportunities to incorporate AI into business processes, including document processing, decision support, and knowledge automation.
  • Monitor workflow performance and recommend continuous process improvements.
  • Collaborate with developers and technical teams on integrations and solution delivery.
  • Deliver user training and support business adoption of automation solutions.


RequirementsQualifications & Experience
  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or a related field.
  • 3–6 years' experience in Business Analysis, Business Process Management, Workflow Automation, or Digital Transformation.
  • Experience modelling business processes using BPMN 2.0.
  • Experience implementing workflow automation or low-code solutions.
  • Strong stakeholder management, facilitation, and communication skills.
  • Excellent analytical and problem-solving abilities.
Preferred Skills

Experience with one or more of the following is highly desirable:

  • Flowable
  • Camunda
  • Microsoft Power Platform
  • REST APIs and system integrations
  • AI-enabled business processes
  • Agile delivery methodologies
  • Jira or Azure DevOps
  • Banking, Insurance, Healthcare, or Financial Services environments


Skills Required

  • Bachelor's degree in Business, Information Systems, Computer Science, Engineering, or related field
  • 3-6 years' experience in Business Analysis, Business Process Management, Workflow Automation, or Digital Transformation
  • Experience modelling business processes using BPMN 2.0
  • Experience implementing workflow automation or low-code solutions
  • Strong stakeholder management, facilitation, and communication skills
  • Excellent analytical and problem-solving abilities
  • Experience with Flowable
  • Experience with Camunda
  • Experience with Microsoft Power Platform
  • Experience with REST APIs and system integrations
  • Experience incorporating AI into business processes (document processing, decision support, knowledge automation)
  • Familiarity with Agile delivery methodologies
  • Experience with Jira or Azure DevOps
  • Experience in Banking, Insurance, Healthcare, or Financial Services environments
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The Company
104 Employees

What We Do

INVENT® is a next-generation data platform purpose-built for the wealth management and real estate sectors. The company focuses on digital transformation by delivering an AI-ready data and experience platform that transforms fragmented financial data into a comprehensive ecosystem. Through its flagship solution, INVENT IDEAS, it provides a sophisticated integrated data ecosystem designed to optimize operations and experiences for financial industry professionals.

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