Business Analyst - PMO Tools & Process

Posted Yesterday
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Salisbury, NC, USA
Hybrid
93K-139K Annually
Senior level
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge, seamless omnichannel experiences for customers—no matter when, where or how they choose to shop
The Role
Perform business requirements gathering, process mapping, workflow and gap analysis to support PMO tools and processes. Collaborate with stakeholders, document functional specifications, support testing and validation, and identify opportunities to streamline processes and improve usability.
Summary Generated by Built In
Category/Area of Expertise: Strategy
Job Requisition: 503457
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: Office of CIO - Project Managment (5145438)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
The Analyst IV, Business performs business requirements gathering, process analysis, and documentation to support enhancements and solutions that address defined business needs. This is in support of the Project Management Office for internal tools and processes.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Salisbury, NC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:
  • Document business requirements and functional specifications.
  • Support process mapping, workflow creation, and gap analysis.
  • Collaborate with stakeholders to clarify requirements and expected outcomes.
  • Participate in solution reviews, testing support, and requirement validation.
  • Identify opportunities to streamline processes and improve solution usability.

Qualifications:
  • Bachelor's degree or equivalent years of work experience.
  • 5+ years of business analysis experience.
  • Strong analytical, documentation, and communication skills.
  • Intermediate to advanced experience with Clarity, PowerBI, SharePoint and Atlassian Tools
  • General understanding of project management methodologies including Waterfall, Agile scrum, SAFe

Preferred Qualifications:
  • Experience supporting technology-enabled process improvements.

Salary Range: $92,640-$138,960
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-Hybrid #LI-NG1
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
#BI-Hybrid

Skills Required

  • Bachelor's degree or equivalent years of work experience
  • 5+ years of business analysis experience
  • Strong analytical, documentation, and communication skills
  • Intermediate to advanced experience with Clarity, PowerBI, SharePoint and Atlassian Tools
  • General understanding of project management methodologies including Waterfall, Agile scrum, SAFe
  • Applicants must be currently authorized to work in the United States on a full-time basis
  • Experience supporting technology-enabled process improvements

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental, and vision coverage with mental‑health/EAP resources and inclusive options (e.g., transgender care, abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
  • Retirement Support A 401(k) with company match is offered, and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
  • Parental & Family Support Paid parental leave, adoption assistance, fertility benefits, and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.

Ahold Delhaize USA Insights

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The Company
HQ: Chicago, IL
10,000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds, ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage, care, integrity, teamwork and humor, we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change, take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast, we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system, nourishes local communities, and creates a better world.

Why Work With Us

We love fresh perspectives, not just fresh produce. We believe that an inclusive workplace fosters creativity, accelerates innovation, and helps us create an even better product. At Ahold Delhaize USA, you’ll find coworkers who are caring and committed, and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago, IL
Carlisle, PA
Landover, MD
Mauldin, SC
Quincy, MA
Salisbury, NC
Scarborough, ME
Learn more

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