Business Analyst for ONELead Program

Business Analyst for ONELead Program

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

ONElead is a global Growth & Incentive Program that drives order growth by enabling Services Delivery employees to submit new business opportunities to the Sales organization. The Geo PMO is responsible for executing the end-to end operational process steps (from lead submission to reward payout). The Geo PMO services a single point of contact for all participants in the program from Services Delivery and Sales side. The Geo PMO aligns with the respective Geo PM and follows their guidance in implementing corrective action plans and growth ideas. The Geo PMO provides program support to the Geo PM by applying subject matter expertise, proposing improvement ideas, analyzing performance and trends.

How you´ll make your mark:

• Execute defined process steps and handle all administrative tasks related to the process support and functionality
  • Lead submission
  • Lead assignment
  • Opportunity management
  • Opportunity closure
  • Reward payout
• Follow-up with Sales and Delivery to ensure lead quality, answer questions and handle lead escalations
• Align with the Geo PM and the remaining stakeholders, and escalate issues, when needed
• Provide customized trends analysis and performance updates on geo/country level. Evaluate and communicate business impact to the geo stakeholders
• Prepare geo/country performance presentations
• Support the Geo PM in communicating process change, program news, and in executing their marketing strategy
• Maintain an up-to-date geo ONELead SharePoint
• Participate in organizing and delivering geo specific trainings to the eligible population
• Keep up-to-date process documentation and work instructions
• Schedule meetings, capture meeting minutes and track actions
• Propose and implement growth & improvement ideas as well as corrective action plans

About you:

• Deliver & demonstrate operational excellence
• Keep the process flow running
• Ensure continuous alignment and program support with the Geo PM and the remaining stakeholders
• Fluent spoken and written English & Spanish

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Processes, Business Solutions, Change Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Dashboard Reporting, Design Processes, Design Thinking, Empathy, Engagement Strategies, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Intermediate

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.