Business Analyst, Market Operations

Posted Yesterday
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Gurugram, Haryana, IND
In-Office
Junior
Fintech • Payments • Financial Services
The Role
Support analysis of complex cross-franchise and pan-group requirements, capture and validate business and system requirements, maintain stakeholder and supplier relationships, create documentation, support controls and QA, trace requirements to design, create and execute test scenarios, and facilitate user acceptance testing.
Summary Generated by Built In

Join us as a Business Analyst

  • Take on a critical role defining and realising fantastic solutions, processes, benefits and new opportunities to deliver to our stakeholders
  • You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
  • It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
  • We're offering this role at associate level
What you'll do

In your new role, you’ll be supporting the analysis of complex cross franchise and pan group requirements, while capturing, validating and documenting business and system requirements and making sure that they are in line with key strategic principles. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also:

  • Create and maintain documentation, as well as support controls and quality assurance for key stakeholders and suppliers
  • Identify and support cut-over and implementation tasks
  • Trace and link business requirements to future state design
  • Create and execute test scenarios and test scripts at various stages of the project in order to validate the solution design
  • Facilitate user acceptance testing and support business users in executing the user acceptance testing
The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have a highly analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

  • Experience of applying business analysis tools and techniques
  • A background of delivering business analysis in a technology or IT function
  • Strong stakeholder management skills

Hours

45

Job Posting Closing Date:

28/07/2026

Skills Required

  • Appropriate business analyst certification (BAX, CPRE, CBAP)
  • Highly analytical mindset with strong organisational skills
  • Ability to prioritise work
  • Experience applying business analysis tools and techniques
  • Background delivering business analysis in a technology or IT function
  • Strong stakeholder management skills

NatWest Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.

  • Flexible Benefits A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
  • Retirement Support Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
  • Parental & Family Support UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.

NatWest Group Insights

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The Company
HQ: Edinburgh
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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